18 October 2017
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The mission of WHO is the attainment by all peoples of the highest possible level of health.
Vacancy Notice No: HQ/16/GSC/FT789
Title: National Professional Officer (Procurement)
Grade: NO-A
Contract type: Fixed-term Appointment
Duration of contract:  2 years, renewable, subject to satisfactory performance and continuing need for the post
Date: 8 December 2016
Application Deadline: 29 December 2016 Vacancy Filled
Duty Station:  Kuala Lumpur, Malaysia
Organization unit: HQ/GSC Global Service Centre (HQ/GSC) /
HQ/GPL Global Procurement and Logistics (HQ/GPL)
Goods Procurement & Shipping (GPS)
The WHO Global Service Centre (GSC), provides specialized services to all staff and all WHO offices worldwide in respect of human resources, procurement, account payable and support of corporate IT applications. The aim of this Centre is to serve as the global processing and administrative platform for the swift and reliable delivery of a comprehensive array of products and services covering all these fields.

The objective of the Global Procurement and Logistics (GPL) is to develop global policies and procedures on contracting and procurement; to set standards for the goods and services contracted or procured as well as control and oversight of the adherence to applicable rules, procedures and standards associated with such procurement. GPL is also responsible for market research, purchasing of and evaluating suppliers for a vast range of commodities and services for WHO's technical programmes and projects. Finally GPL provides administrative services to all staff and all WHO Offices worldwide in respect of purchasing and shipping of both goods and services.
Description of duties:
Under the supervision of the National Professional Officer (Shipping) and the overall guidance of the Coordinator, Global Procurement and Logistics, the incumbent will be responsible for the day-to-day operations related to logistics activities in providing technical and operational support, supervision of logistics arrangements and work in close collaboration with colleagues in GPL, GSC, Headquarters (HQs), Regional Offices (ROs) and Country Offices (COs).

Within the delegated authority, the incumbent is assigned all or part of the following responsibilities. However, staff may be rotated and assigned to perform other duties within GPL as determined by the Coordinator, GPL which includes ad hoc assignments, reinforcing other teams or replacing other staff members as required.

General duties and responsibilities:
- Liaise and collaborate continuously with National Professional Officer (NPO), Shipping and Coordinator Global Procurement and Logistics , Headquarters and counterparts in Regional Offices, as needed.
- Optimize staff performance through motivation, work load management, work flow improvements and the creation of a professional logistics transaction processing environment in order to provide service oriented, responsive and reliable delivery of services.
- Prepare strategic and operations proposals to maintain and improve the efficiency, effectiveness and economic level of services provided by the unit.
- Inform the personnel of the unit of any standards, best practices or guidelines and ensures they are up to date on the latest versions of same.
- Regularly review procedures and performance statistics of the unit, and the individual staff within it, with an aim to continuously provide a higher level of service to clients of the unit.
- Analyse and report on all aspects of logistics performance information from the Global Management System, Business Intelligence and Forwarder's report.
- Reverts to National Professional Officer, Shipping and Coordinator of Global Procurement and Logistics on contentious issues and for advice.
- In collaboration with National Professional Officer, Shipping, negotiates with brokers or agents on continual basis to ensure most economic options for WHO shipping worldwide.
- Monitor quality of shipping services provided by brokers or agents.
- Ensure value for money for services provided.
- Ensures agents or brokers provide services that meet standards as agreed in contracts.
- Liaise with Procurement Officers and Assistants with regard to planning and costing of shipping.
- Perform ad hoc assignments, special projects and all other related duties when required.
- First level university degree from a recognized university with specialization in public or business administration, logistic management, or a relevant field.

- A recognized professional qualification in Procurement such as CIPS.

For WHO staff please see e-manual III.4.1, para 220.

WHO only considers higher educational qualifications obtained from an accredited institution in the World Higher Education Database (WHED).

The list can be accessed through the link:
- Excellent knowledge of shipping matters and commercial transport logistics (sea, rail, road, air)
- Good knowledge of procurement concepts and applications in a larger Organizational context
- Ability to work under pressure and to prioritize the workload
- Ability to brief and train staff
- Ability to multi-task while paying attention to details
- Sound judgement, integrity and tact when dealing with others
- Good analytical and general organizational skills
- Excellent inter-personal and communication skills
- Ability to impart knowledge to others
- Must be skilled in use of at least one ERP system

WHO Core competencies:
1. Producing results
2. Fostering integration and teamwork
3. Communicating in a credible and effective way
4. Respecting and promoting individual and cultural differences
5. Moving forward in a changing environment
- At least one year of relevant experience in procurement logistic operations of a shipping or transport in a large international company or organization.

- Experience in working in a Shared Service Centre.
- Some experience in leading a team.
- Expert knowledge of English, both written and spoken.

- Intermediate knowledge of French, both written and spoken.
Additional Information:
- This vacancy is open to Malaysian nationals living in the local commuting area.
- Only candidates under serious consideration will be contacted.
- Other similar positions at the same level may be filled from this Vacancy Notice; including those of a temporary nature for a period of 12 months.
- A written test may be used for screening purposes.

Other benefits include: 30 days annual leave, child allowance, pension plan and medical insurance. Annual salary ranges from MYR72,031 to MYR90,836 depending on qualifications, skills, and experience.

Please visit the following websites for information on WHO:

This vacancy notice is published in English only.
Annual salary: (Net of tax)
MYR 72,031 at single rate

This vacancy notice may be used to fill other similar positions at the same grade level.

Online applications are strongly encouraged to enable WHO to store your profile in a permanent database. Please visit WHO's e-Recruitment website at: The system provides instructions for online application procedures.
All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement.

WHO is committed to workforce diversity.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. Only candidates under serious consideration will be contacted.

Vacancy Filled

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