18 October 2017
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The mission of WHO is the attainment by all peoples of the highest possible level of health.
Vacancy Notice No: HQ/16/GSC/FT788
Title: National Professional Officer (Procurement)
Grade: NO-A
Contract type: Fixed-term Appointment
Duration of contract:  2 years, renewable, subject to satisfactory performance and continuing need for the post.
Date: 8 December 2016
Application Deadline: 29 December 2016 Vacancy Filled
Duty Station:  Kuala Lumpur, Malaysia
Organization unit: HQ/GSC Global Service Centre (HQ/GSC) /
HQ/GPL Global Procurement and Logistics (HQ/GPL)
The WHO Global Service Centre (GSC), Malaysia, provides specialized services to all staff and all WHO offices worldwide in respect of human resources, procurement, account payable and support of corporate IT applications. The aim of this Centre is to serve as the global processing and administrative platform for the swift and reliable delivery of a comprehensive array of products and services covering all these fields.

The objective of the Global Procurement and Logistics (GPL) is to develop global procedures on contracting and procurement; to set standards for the goods and services contracted or procured as well as control and oversight of the adherence to applicable rules, procedures and standards associated with such procurement. GPL is also responsible for market research, purchasing of and evaluating suppliers for a vast range of commodities and services for WHO's technical programmes and projects. Finally GPL provides administrative services to all staff and all WHO Offices worldwide in respect of purchasing and shipping of both goods and services.
Description of duties:
Procurement activities includes a number of high volume tasks, which nevertheless require close attention to detail. The incumbent will be responsible for the day-to-day operations related to procurement activities and work in close collaboration with colleagues in GPL, GSC, Headquarters (HQ), Regional Offices (RO) and Country Offices (CO).

Within the delegated authority, the incumbent is assigned all or part of the following responsibilities. However, staff may be rotated and assigned to perform other duties within GPL as determined by the Coordinator, GPL which includes ad hoc assignments, reinforcing other teams or replacing other staff members as required.

General duties and responsibilities (for all teams):
- Deliver responsive services to customers and stakeholders in alignment with the GSC/GPL Service Level Agreements (SLA).
- Follow up closely on the pending tasks to resolve within response times set out in the SLA.
- Take initiative to communicate and work closely and collaboratively with other managers and staff across GPL.
- Respond to enquiries and provides support, advice and guidance to users in WHO.
- Assist with identification of system issues or enhancements, and in testing fixes and solutions.
- Make proposals for improvements and harmonization where necessary.
- Seek advice or guidance from Supervisors as and when necessary.
- Provide advice or guidance to other staff in the unit when necessary.
Each team in GPL has team-specific duties over and above those described above.

Contracting and Procurement Team:
- Prepare procurement forecasts.
- Conduct market research, analysis, and sourcing for global goods procurement.
- Manage, update and systematically maintain Long Term Agreements (LTAs) and Global Catalogues.
- Process Requests for Price Estimates for complex procurement cases.
- Reimbursable Procurement i.e. procure goods or services on behalf of Member States.
- Request for Quotations (RFQ) and other solicitations; including evaluation, preparation of adjudication report and negotiations.
- Handle Supplier management and contract management.
- Participate actively in procurement training to WHO staff.
- Liaise with technical units to help develop the technical specifications to identify suitable item for procurement.
- Liaise with Accounts payable to ensure timely payment of invoices.
- Other duties as required, such as matters relating to excise duties and other taxes, and follow-up of shipping and logistic matters.

Compliance Team:
- Develop the internal guidelines and procedures in compliance related activities.
- Conduct internal compliance check in the transaction processing and other activities in GPL.
- Conduct compliance check and risk assessment on the requisitions from WHO offices.
- Identify potential areas of compliance vulnerability and risks.
- Prepare, publish and share the risks and compliance reports and any other reporting as required.
- Follow up with respective stakeholders on outstanding compliance issues.
- Conduct random reviews and follow up on the implementation of audit recommendations.
- Ensure proper tracking and reporting of implementation of corrective actions.
- Provide technical support to the staff across the unit.
- Manage system related projects and IT related issues within GPL.
- Provide support and training to the staff.
- Perform other related duties as assigned.
- First level University Degree from a recognized University with specialization in Procurement, Logistics/Supply Chain, Business Administration or related field.

- A recognized professional qualification in Procurement such as CIPS.

For WHO staff please see e-manual III.4.1, para 220.

WHO only considers higher educational qualifications obtained from an accredited institution in the World Higher Education Database (WHED). The list can be accessed through the link:
- Good knowledge of procurement concepts and applications in a larger Organizational context.
- Ability to work under pressure and to prioritize the workload.
- Ability to brief and train staff.
- Ability to multi-task while paying attention to details.
- Ability to plan and manage projects.
- Sound judgement, integrity and tact when dealing with others.
- Good analytical and general organizational skills.
- Excellent inter-personal and communication skills.
- Ability to impart knowledge to others.
- Must be skilled in use of at least one ERP system.

WHO Core Competencies:
1. Producing results
2. Fostering integration and teamwork
3. Communicating in a credible and effective way
4. Respecting and promoting individual and cultural differences
5. Moving forward in a changing environment
- At least one year of relevant experience in procurement.

- Experience in working in a Shared Service Centre.
- Some experience in leading a team.
- Excellent knowledge of English, both written and spoken.

- Knowledge of French, both written and spoken.
Additional Information:
- This vacancy is open to Malaysian nationals living in the local commuting area.
- Only candidates under serious consideration will be contacted.
- Other similar positions at the same level may be filled from this Vacancy Notice; including those of a temporary nature for a
period of 12 months.
- A written test may be used for screening purposes.

Other benefits include: 30 days annual leave, child allowance, pension plan and medical insurance. Annual salary ranges from MYR 72,031 to MYR 90,836 depending on qualifications, skills, and experience.

Please visit the following websites for information on WHO:

This vacancy notice is published in English only.
Annual salary: (Net of tax)
MYR 72,031 at single rate

This vacancy notice may be used to fill other similar positions at the same grade level.

Online applications are strongly encouraged to enable WHO to store your profile in a permanent database. Please visit WHO's e-Recruitment website at: The system provides instructions for online application procedures.
All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement.

WHO is committed to workforce diversity.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. Only candidates under serious consideration will be contacted.

Vacancy Filled

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