21 October 2017
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The mission of WHO is the attainment by all peoples of the highest possible level of health.
Vacancy Notice No: HQ/15/GMG/FT644
Title: Project Manager (multiple positions)
Grade: P4
Contract type: Fixed-term Appointment
Duration of contract:  One year - Renewable, subject to satisfactory performance and continuing need for the post
Date: 24 November 2015
Application Deadline: 5 January 2016 Vacancy Filled
Duty Station:  Geneva, Switzerland
Organization unit: HQ/GMG General Management (HQ/GMG) /
HQ/ITT Information Technology and Telecommunications (HQ/ITT)
The department of Information Technology and Telecommunications has an operational and strategic role. On the one hand, the department provides relevant, quality, reliable, and cost effective IT services in order for the Organization to achieve its health mandate. On the other hand, it aims to be a strategic enabler for WHO by creating partnerships with business units (administrative and health technical), capturing business needs, establishing and managing projects to address these requirements.
The work of the department is categorized under the WHO's programme of Corporate services and enabling functions (Category 6) with specific focus on Effective management and administration established across the organization (6.4).
The Project Management Office (PMO), is the centre of excellence within the department, that ensures proper capture of requests, assignment of capable project managers (and other resources) to agreed initiatives, establishment of proper project governance structures, and timely monitoring of financial and technical progress. More importantly, the PMO ensures that all projects are managed according to the triple constraint of "scope-time-resource" in order to deliver them according to expectations, on time, and on-budget.
The Project Management Office (PMO) also supports the WHO Reform by leading the institutionalization of a Project Management discipline and helps build capacity and capability in Project Management across the Organization.
Description of duties:
1. Manage all assigned project initiatives (e.g. up to four or five small sized projects or three to four medium-to-large projects at a time) that could run simultaneously.
2. Manage the projects effectively according to the triple-constraint of "scope-time-resource" to ensure that the projects under her/his responsibilities remain at optimum efficiency and organization. Perform detailed project planning, resource scheduling, progress monitoring, issue resolution and risk management.
3. Act as the principal point of contact point for the WHO regarding status of assigned projects. Develop project related documentation e.g. project ID cards, business cases, project initiation documents, detailed stage plans etc.
4. Perform critical business analysis on initiatives to determine viability, relevance, and success. Facilitate the process in recommending options to improve business processes (with or without technical solutions). Work closely with architects to determine the most appropriate solutions.
5. Establish governance structure and process per project. Actively manage all stakeholder engagements (calling regular Steering Committees, Project Boards, etc.) and provide regular progress updates. Communicate issues to project team and the project governing bodies in a timely manner, and asks for intervention when and where necessary.
6. Provide professional solutions or consulting services to other ICT project managers, both in HQ and Regional Offices, in the areas of planning, estimation, execution, and monitoring of projects.
7. Promote and adhere to the methodology established by the Project Management Office of the ITT department. Ensures that all initiatives comply with standards such as business process management, solution architecture, and operational procedures.
8. Manage relationship with all third party entities (near shore, offshore, or outsource) resources such as system integrators, contractors, or consultants in order to achieve the desired project outcomes.
9. Perform other duties as assigned by supervisor.
In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and these will be reviewed individually.

Advanced university degree in Business Administration, Project Management, Engineering, Computer Science, Finance, Information Management or related discipline.
Foundation certification in project management methodologies such as PMI, Prince 2, Scrum/Agile or accreditation in business process methodologies Lean Six Sigma, BPMN, or EFQM.

Training in Software Development Life Cycles, any application development methodology, or IT Infrastructure Library.
Demonstrable skills in leadership and decision making.
Demonstrable skills and expertise in Project Management (planning, organizing, resourcing) with a careful attention to detail to continuously monitor progress actions and initiatives.
Demonstrable skills in managing project budgets and other resources.
Ability to adapt and manage deliverables and resources in a climate of change and to think and act quickly, sometimes under pressure yet remain effective.
Ability to effectively collaborate with teams in an international, multi-cultural, multi-disciplinary environment; separated by geographical locations and working under different time-zones.
Ability to promote and encourage best practices, advise on improvements, independently perform research, and apply information from a broad range of sources.
Excellent analytical and troubleshooting skills, with aptitude and sound judgment for creative problem solving.
Strong ability to synthesize complex or diverse information and to decompose problems into manageable components to facilitate identification of solutions.
Excellent interpersonal skills with the ability to influence, negotiate, advocate, motivate, resolve conflict, and adapt relevant leadership styles to a variety of situations.
Excellent communication (both oral and written) and presentation skills (public speaking and creating visual materials).
Strong supervisory, organizational, management, and consultancy skills.
Proactive, flexible, resourceful and able to work independently with limited supervision

WHO competencies:
Moving forward in a changing environment
Producing Results
Ensuring the effective use of resources
Respecting and promoting individual and cultural differences
Ensuring the effective use of resources
Fostering integration and teamwork
Communicating in a credible and effective way
At least 7 years of professional experience in programme / project management and successful delivery (and operations) of complex cross functional or interdependent projects, 3 years of which were at the global or international level.
Within this experience at least 4 years of demonstrated professional experience working with and presenting to senior-level management ensuring there is an active programme/project governance, as well as at least 4 years of demonstrated professional experience managing medium to large scale cross-functional projects (with simultaneous / parallel workstreams), in a matrix environment
Proven experience in writing business plans, project-related documentation, or technical papers.

Experience in leading and managing corporate applications, infrastructure, health, and emergency -related projects.
Experience with leading and managing change management, quality assurance, or business transformation.
Experience in leading and managing projects within the public (UN, international, other governmental) and/or private sector (e.g. multinational organizations).
Experience in leading and managing projects within the professional business services such as consulting.
Expert knowledge of English.

Beginners knowledge of French.
Additional Information:
WHO's salaries are calculated in US dollars. They consist of a base salary and a post adjustment, which reflects the cost of living in a particular duty station and exchange rates. Other benefits include: 30 days annual leave, family allowance, home travel, education grant for dependent children, pension plan and medical insurance.
Please visit the following websites for detailed information on working with WHO: (To learn more about WHO's operations ) Click on: Quick Links > Salary Scales > by date
Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
This vacancy is published in English only.
Annual salary: (Net of tax)
USD 68294 at single rate
USD 73338 with primary dependants
Post Adjustment: 86 % of the above figure(s). This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.

This vacancy notice may be used to fill other similar positions at the same grade level.

Online applications are strongly encouraged to enable WHO to store your profile in a permanent database. Please visit WHO's e-Recruitment website at: The system provides instructions for online application procedures.
All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement.

WHO is committed to workforce diversity.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. Only candidates under serious consideration will be contacted.

Vacancy Filled

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