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Vacancy Notice No: PAHO/14/FT478
Title: Advisor, Health Systems and Services
Grade: P4
Contract type: Fixed-term Appointment
Duration of contract:  Two years, first year probationary period
Date: 4 September 2014
Application Deadline: 2 October 2014 Vacancy Filled
Duty Station:  Bridgetown, Barbados
Organization unit: AM Americas (AM) /
AMRO Americas Regional Office (AM/RGO)
PAHO/WHO Representative (PWR-ECC)/Health Systems and Services (HSS)
The primary objective of the Department of Health Systems and Services is to strengthen health systems based on Primary Health Care, supporting universal health coverage. Its work encompasses the following areas: strengthening of health systems governance for social protection in health; strengthening of regulatory frameworks and financial protection for progressive realization of the right to health; organizing people-centered, integrated health service delivery; promoting access to and rational use of quality, safe, and effective health technologies; strengthening national health research systems, and promoting the integration of scientific knowledge into health care, health policies, and technical cooperation; and developing human resources for health.
Description of duties:
Under the direct supervision of the PAHO/WHO Representative (PWR-ECC), and the technical guidance of the Director, Health Systems and Services (HSS), the incumbent is responsible for, but not necessarily limited to the following assigned duties:
a) Advise and collaborate on the development, implementation, and evaluation of technical cooperation programs in the areas of health systems development, and health services organization and management;
b) Collaborate in the organization and management of health systems and services, and their units with an emphasis on the reorganization and reorientation of the health sector and central and local health systems, including the following activities:
- Advise and build capacity for strategic planning with country teams in Barbados and the Eastern Caribbean Countries.
- Implement, monitor, and evaluate sectoral projects aimed at achieving efficiency, effectiveness, improved quality, and sustainability of national health services and systems.
- Advise on decision-making processes regarding collective options for, and implementation of, programs for universal access to quality care and to improve locative efficiencies of the countries and ensure Universal Coverage and Social Protection in Health.
- Support the implementation of plans to strengthen national health information systems and participates in health systems and services research to inform policy and decision-making, while facilitating the dissemination of knowledge and information.
- Collaborate in the development and implementation of programs to strengthen the steering role of the ministries of health in all its dimensions.
- Contribute to the identification and targeting of health inequities and the inclusion of vulnerable groups to ensure equitable access to quality health services.
c) Collaborate as a member of the technical team in the implementation and update of national policies and plans for the development of quality health services; including standards, objectives, strategies, and operational methodologies based on the strategy for the renewal of Primary Health Care (PHC) and the development of PHC-based health systems;
d) Promote the development of integrated health services in order to reduce the inefficiencies and inequities produced by the segmentation and fragmentation of health systems and services;
e) Identify managerial and structural problems in services and provide advice and support for solving these issues;
f) Provide technical support to hospitals in their development as integrated resources of the PHC-based health systems;
g) Contribute to the development of social participation mechanisms for the management of health services;
h) Coordinate the development of projects in the areas of Oral health, Ocular health, rehabilitation, essential medicines and health technologies, emergency healthcare services, and emergency and disaster preparedness;
i) Disseminate up-to-date knowledge and findings in the various areas of specialization; advise on the introduction and transfer of experiences and technologies through capacity-building processes and inter-country collaboration;
j) Contribute to the development, planning, and training of Human Resources in Health aimed at increasing the efficiency, effectiveness and quality of the workforce, and organizes, conducts, or facilitates capacity-building activities;
k) Cooperate with WHO, regional and country offices, PAHO/WHO Collaborating Centres, international cooperation agencies, inter-governmental and Non-governmental organizations, private sector and other relevant stakeholders, in order to develop alliances and networks that promote access to quality primary care services, particularly for those most in need;
l) Coordinate the development, planning, implementation, and evaluation of the Biennial Work Plan (BWP) of the countries under the direct responsibility of the PWR-ECC; collaborate in the development and implementation of the regional and sub-regional BWP;
m) Participate actively in the development of team efforts with international consultants, national personnel, other PWR, regional and sub-regional staff;
n) When called upon to directly supervise staff, establish clear work objectives, conduct timely and effective performance appraisals, provide coaching and feedback, and support staff development opportunities;
o) Perform other related duties, as assigned.
A university degree in one of the health, social or management sciences with a master's degree in public health, health systems/services administration or management from a recognized university.
-- Intra-institutional Action: Leads team efforts toward full understanding of the policies the organization must operate within as well as the Standard of Conduct for the International Civil Services. Leads employees and co-workers toward operating in a fair, consistent and equitable manner, and displays such behavior by example. Behaves consistently in accordance with the Code of Ethics of the Organization.
-- Performance Management: Plans and takes concrete steps on one's own initiative to improve job performance and required competencies. Learns from one's mistakes, adjust goals and courses of action to meet changing needs. Conducts evaluation meetings with subordinates at the times stipulated, using the Organization's instruments and other specific to the area. Consistently motivates the staff members to improve their abilities, gives them tasks and activities that represent a challenge to them.
-- Teamwork: Embraces and leads consensual decision-making that is, leading the fulfillment of team decisions, even when they may not fully coincide with one's own opinions or proposals. Knows how to manage difficult team situations and promotes consensus building. Takes responsibility for the team's successes and failures.
-- Devising the budget for interventions and cost optimization: Demonstrates initiative and managerial capacity in obtaining alternative sources of financing and in mobilization extrabudgetary resources for interventions. Acquires adequate funding, based upon the resources allocated in intervention plans.
-- Thinking, planning and the strategic management of technical cooperation interventions: Selects priority ideas for executing the interventions after anticipating their potential problems and solutions. Participates in the preparation of strategic plans, providing input about their impact, quality, critical points, and risks.
-- Evaluation of technical cooperation interventions: Proposes criteria for evaluating interventions at the process, management, and outcome level, in addition to plans for evaluating technical cooperation, in keeping with the PAHO's strategic direction.
-- Knowledge Management: Supports and develops networked and community working. Identifies, develops and nurtures networks and communities. Identifies and builds on working networks that enable knowledge and information flow. Designs and implements knowledge and information services. Enables utilization of knowledge and information sources. Delivers relevant knowledge and information in most appropriate form. Participates in and learns from networked and community approaches.
-- Resource Mobilization: Works in an objective manner to obtain and apportion resources (financial and non-financial) according to need. Supports and advises technical areas to enable best use of resources are aligned with the mission and vision of the Organization. Is able to work in a multicultural environment. Is flexible and has the ability to work well under pressure. Is able to give feedback to partners within and outside the organization about the use of the resources and the results acquired.

Technical Expertise:
- Possess knowledge and skills in the areas of organization, management (including planning, financing, organization, staffing, directing and controlling) and provision of health care services (including primary, secondary, and tertiary care and public health services), and in strengthening primary health care-based health systems. Competencies in regulation, financing and public health functions, extension of health care services to underserved populations/areas, equity in access to health care services, quality of health services, and strategies to overcome barriers to accessing health care services.
- Knowledge and ability for management of health systems/services research, as well as competencies development in the area of public health.
- Knowledge and skills in the formulation of technical cooperation interventions and in the development of criteria and instruments for evaluating program interventions
- Knowledge and skills in policy analysis and project formulation, leadership and regulatory functions, financing and extension of social protection in health, public health functions and services, purchasing of services, educational development, human resources management, and operations research in primary health care services.
- Strong professional oral and writing skills, including the development of reports, oral presentations, and technical/persuasive documents for consideration at the highest levels of the Organization.

IT Skills:
Demonstrated ability to effectively use a computer and utilize software programs such as Microsoft Office Word, Excel, PowerPoint and Outlook. Other IT skills and knowledge of other software programs such as Visio, Microsoft SharePoint and Project would be an asset.
Nine years of combined national and international experience in areas related to health systems development, health services delivery, extension of health care services to underserved populations/areas, and developing strategies to overcome barriers to accessing health care services. Experience should also include management of health care services at either the facility or systems levels.
Very good knowledge of English, with a working knowledge of Spanish. Knowledge of French and Portuguese would be an asset.
Additional Information:
PAHO offers an attractive compensation package including an annual net salary (subject to mandatory deductions for pension contributions and health insurance), dependency benefits, pension plan, health insurance scheme, and 30 days annual leave. Benefits for internationally recruited staff may include travel and removal expenses on appointment and separation, assignment grant, rental subsidy, and home leave.


Annual salary: (Net of tax)
US$ 67,611 at single rate
US$ 72,605 with primary dependants
Post Adjustment: 60.5 % of the above figure(s). This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.

This vacancy notice may be used to fill other similar positions at the same grade level.

Online applications are strongly encouraged to enable WHO to store your profile in a permanent database. Please visit WHO's e-Recruitment website at: The system provides instructions for online application procedures.
All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement.

WHO is committed to workforce diversity.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. Only candidates under serious consideration will be contacted.

Vacancy Filled

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