26 September 2017
PDF/Print version
Returning applicants, please log in
Not registered? Register here
List of closed vacancies
Return to current vacancies list

The mission of WHO is the attainment by all peoples of the highest possible level of health.
Vacancy Notice No: HQ/14/HQ/FT429
Title: Technical Officer (Quality Management)
Grade: P3
Contract type: Fixed-term Appointment
Duration of contract:  Two years, renewable, subject to satisfactory performance and continuing need for the post
Date: 6 August 2014
Application Deadline: 27 August 2014 Vacancy Filled
Duty Station:  Geneva, Switzerland
Organization unit: HQ Headquarters (HQ) /
HQ/HTM HIV/AIDS, TB and Neglected Tropical Diseases (HQ/HTM)
UT/UTD UNITAID International drug purchase facility
UNITAID's mission is to contribute to the scale-up of access to treatment for HIV/AIDS, malaria and tuberculosis for people in developing countries by leveraging quality drugs and diagnostics price reduction, and accelerating the pace at which they are made available.
Description of duties:
1. Maintain the UNITAID's Quality Management Framework:
Implement the operations of the Quality Management System (QMS) components to ensure UNITAID QMS is in compliance with international best practice; Ensure continuous relevance and quality of UNITAID's Quality Management Framework (ex: regular review of practices, maintaining certification level); Facilitate the certification of UNITAID's QMS by an internationally recognized body and manage system to ensure UNITAID maintains the certification; Maintain UNITAID's Quality Management Processes & tools; Support the identification and implementation of an IT based QM system in line with UNITAID's overall Information, Communication and Technology (ICT) Plan; Prepare update and briefing materials on the status of the QMS for UNITAID's Executive Board and Committees and Senior Management; Maintain presentation and orientation materials for UNITAID's QMS for various audiences (donors, evaluators, new staff etc.); Prepare briefings on UNITAID's QMS as needed.

2. Coordinate the QMS development and continuous improvement:
Initiate and/or coordinate cross-functional or functional projects aimed at making recommendations in improving or reviewing policies, processes and tools used across organizational functions at UNITAID, especially those dealing with the management of human, financial and informational resources or activities as well as those specific to UNITAID's management of grants; Research relevant subject matter and benchmark current and proposed policies, processes and tools; Plan project activities and resources; Ensure participation of all concerned internal and external stakeholders in the process, including continuous and appropriate communication of progress and decisions; Document process and draft documents as needed; Conduct or coordinate evaluations of existing processes, and support the development of improvements; Steer or help steer approval process for proposed changes.

3. QMS Rollout:
Communicate or help communicate proposed change to concerned parties and help implement change with UNITAID staff and other concerned parties ensuring that the change is understood, feasible and owned; Monitor effectiveness and efficiency of implementation of agreed change, organize support as needed and propose adjustments as needed.

4. Other:
Coordinate or carry out ad hoc tasks or related to the areas of responsibility in agreement with the supervisor.
A first university degree in business, management, finance, IT or accounting or other relevant area.*For WHO staff please see e-manual III.4.1, para 220.

Professional certification in quality management, professional certification in project management.
- Process design and analysis.
- Strong analytical and problem solving skills.
- Good presentation skills.
- Excellent writing skills.
- Group facilitation skills.
- Ability to work effectively with internal or external clients.
- Demonstrated capacity to seek continual improvement in the services, systems or one's knowledge.
- Initiative and ability to work independently.
- Good understanding of WHO policies and practices.
- Good planning and organizational skills.

WHO Competencies
1. Fostering integration and teamwork
2. Producing results
3. Promoting innovation and organizational learning
4. Ensuring the effective use of resources
5. Communicating in a credible and effective way
At least five years of experience either in quality management, management consulting, audit, finance or administration. Experience with process analysis and design. Experience with project management. Experience with group facilitation diverse audiences. Experience in developing presentation and briefing materials. Experience in drafting reports and documents. Experience in copy-editing.
Expert knowledge of English is required. Intermediate knowledge of French would be an asset.
Additional Information:
A written test may be used for screening purposes. Other similar positions at the same level may be filled from this vacancy notice. This vacancy is published in English only. As a WHO staff member assigned solely and exclusively to support UNITAID, selected staff will have no right of reassignment or transfer outside UNITAID either during or at the end of his/her appointment, including pursuant to WHO Staff Rule 1050. (This does not apply to WHO fixed-term staff members reassigned from a non-Partnership position).
Annual salary: (Net of tax)
USD 56'198 at single rate
USD 60'205 with primary dependants
Post Adjustment: 106.2 % of the above figure(s). This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.

This vacancy notice may be used to fill other similar positions at the same grade level.

Online applications are strongly encouraged to enable WHO to store your profile in a permanent database. Please visit WHO's e-Recruitment website at: The system provides instructions for online application procedures.
All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement.

WHO is committed to workforce diversity.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. Only candidates under serious consideration will be contacted.

Vacancy Filled

This vacancy is shown for viewing only. It is not currently open for applications
WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.