20 October 2017
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The mission of WHO is the attainment by all peoples of the highest possible level of health.
Vacancy Notice No: HQ/14/HRD/FT423
Title: HR Assistant
Grade: G5
Contract type: Fixed-term Appointment
Duration of contract:  One year renewable, subject to satisfactory performance and continuing need for the post
Date: 5 August 2014
Application Deadline: 26 August 2014 Vacancy Filled
Duty Station:  Geneva, Switzerland
Organization unit: HQ/HRD Human Resources Management (HQ/HRD) /
HQ/GTM Global Talent Management (HQ/GTM)
HQ/GSP Global Staffing & Planning
A sound, well managed, responsive and efficient organization-wide Human Resources Management
strategy and service delivery which support the work of WHO and its Member States, encompassing, but not limited to: HR Policy Development and Planning, Organizational Design and Job Classification, Talent Management (including Succession Planning, Recruitment, Career Development, Rotation and Mobility), Organizational Diversity, Conditions of Service, Compensation and Benefits, Staff Development and Learning, HR Legal Advisory Services, Administration of Justice, HR Administrative Review, Global Staff/Management relations, representation of WHO and influencing of inter-agency HR Common System initiatives, as well as the provision of global advisory services to management and staff.
Description of duties:
1. Receives visitors and telephone calls with tact and discretion, and acts according to the nature and urgency of each, including redirecting as appropriate, providing background information for appointments with official visitors, staff members, and or candidates.
2. Drafts HR correspondence and reports in accordance with WHO and Human Resources Department (HRD) requirements, ensuring language, grammar and accuracy prior to submitting for signature and clearance.
3. Analyzes incoming correspondence and requests in the light of background material, instructions, policies
and precedents, researching, obtaining and attaching background information in anticipation of the responsible officer's needs, or redirecting them as appropriate.
4. Identify and highlight incoming documents and attach background information and identify areas requiring action by professional staff, drawing their attention to specific items.
5. Maintains and uses appropriate tracking tools linked to various HR activities across HRD, including reassignments, secondments, classification, recruitment, junior professional programmes, and other staffing related issues.
6. Organizes the logistics of various meetings, workshops and other video/teleconferences ensuring smooth running of such meetings and preparation of conference materials and documents.
7. Regularly uses the General Management System (GSM) and e-recruitment system to track and monitor recruitment and staffing trends effectively to allow for comprehensive records, reporting and statistics, as well as searching and reviewing CVs for reassignment and matching exercises.
8. Conducts research on HR cases and precedence relating to conditions of employment, best practices, staffing and brings to the attention of responsible officer.
9. Acts as a focal point for administrative questions on various HR activities in Global Talent Management and liaise with different cluster focal points across the Organization on HR and administrative activities.
10. Performs all other related duties as assigned.
Completion of secondary school or equivalent technical or commercial school.

Training in HR or Administration.
Additional relevant higher education an advantage.
Good knowledge of WHO rules, procedures and office practices.
Strong analytical skills and good sense of judgment.
Ability to draft in English neatly, concisely and grammatically correct.
Very good organization skills.
High sense of prioritization and attention to details.
Discretion and tact.
Ability to handle and preserve confidential information.
Ability to liaise with people at all levels in the Organization and to proactively search for information.
Ability to plan ahead and at the same time work well under pressure.
Customer orientation, cultural sensitivity and business ethics.
Self-motivated, flexible and able to innovate.
Proficient computer skills in MS Office applications (incl. Power Point, Excel, internet tools).
Practical knowledge of GSM/Oracle applications.

WHO Competencies:
1. Communicating in a credible and effective way
2. Producing results
3. Knowing and managing yourself
4. Moving forward in a changing environment
5. Respecting and promoting individual and cultural differences.
A minimum of five years' relevant experience in HR or administrative work.

Experience working in WHO an asset.
Expert knowledge of English or French with an intermediate knowledge of the other language.
Additional Information:
This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of each office.

This vacancy notice is published in English only.
Annual salary: (Net of tax)
CHF 75093 at single rate
CHF 75093 with primary dependants

This vacancy notice may be used to fill other similar positions at the same grade level.

A written test and interviews may be used as a form of screening

Online applications are strongly encouraged to enable WHO to store your profile in a permanent database. Please visit WHO's e-Recruitment website at: The system provides instructions for online application procedures.
All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement.

WHO is committed to workforce diversity.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. Only candidates under serious consideration will be contacted.

Vacancy Filled

This vacancy is shown for viewing only. It is not currently open for applications
WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.