23 October 2017
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The mission of WHO is the attainment by all peoples of the highest possible level of health.
Vacancy Notice No: HQ/14/DGD/TA88
Title: Technical Officer
Grade: P4
Contract type: Temporary appointment
Duration of contract:  24 months
Date: 16 July 2014
Application Deadline: 6 August 2014 Vacancy Filled
Duty Station:  Geneva, Switzerland
Organization unit: HQ/DGD Offices under the Director-General (HQ/DGD) /
HQ/DCO Department of Communications (HQ/DCO)
HQ/CCB Communication Capacity Building
The Department of Communications (DCO) objectives are to:
- ensure timely production and dissemination of high-quality public information on longstanding and emerging public health issues through various platforms (print, web, broadcast, social media etc) and in multiple languages;
- define and promote a consistent corporate identity for WHO internally and externally;
- create a 21st century "culture of communications" at WHO by strengthening capacity at every level;
- contribute to managing WHO's reputation by monitoring public opinion and concerns, and responding to them strategically; and
- lead the strategic communications response to epidemics and pandemics, public health emergencies and for the health aspects of humanitarian crises.
Description of duties:
- Manage WHO's risk, pandemic, and emergency communications capacity building programme;
- Digest and transform the overall programme concept and funding proposals into a global project plan that involves all six WHO Regional Offices and at least 30 priority Member States and the corresponding WHO country teams;
- Develop detailed work plans, budgets, and carry out other project management activities that enable successful programme implementation;
- Monitor progress against set output indicators and targets and develop reports and related documentation to keep WHO, partners and donors engaged and informed;
- Coordinate the development of a programme outcome monitoring framework together with selected partners and help apply this framework to the programme;
- Help maintain oversight of financial expenditure for the programme;
- Manage donor engagement for the programme and help raise resources for WHO to implement the programme and funds and in-kind donations for Member States for national capacity strengthening activities. To this end, provide hands-on support to WHO & Member State staff on project design and resource mobilization;
- Develop a strategy and scope out modalities for the enhancement of national institutional capacity for communication of health risks;
- Develop an assessment methodology to guide WHO technical support & carry out risk communications capacity assessments in priority Member States;
- Support and mentor Member States in the development of national risk communications plans and the implementation of other assessment recommendations;
- Provide advice and support as needed on capacity building for Member States and for WHO's own institutional capacity to communicate during public health emergencies;
- Coordinate risk communications capacity building activities and share experience at the human-animal interface, and in particular with the World Organisation for Animal Health (OIE);
- Provide day-to-day guidance and supervision to the Training Officer (P3) and the Team Assistant (G4) as needed for own area of work;
- Contribute to communications surge capacity: work as part of WHO emergency communications teams as needed during humanitarian or public health emergencies and be deployed to the field as needed;
- Other duties as required.
Advanced University degree in development, management, communications or a related field.

Training or experience in public health.
Excellent communications and interpersonal skills. Excellent organizational skills. Solid project management skills. Ability to communicate with respect and tact. Ability to work with multiple, interdisciplinary teams. Attention to detail, flexibility and creativity. Knowledge of modern institutional capacity building theory and practice. Knowledge of humanitarian and public health emergencies. Good facilitation skills. Ability to use electronic databases and other work flow management tools and platforms. Ability to establish and nurture teams through key projects. Ability to develop and sustain strategic partnerships with individuals, agencies as well as donors. Knowledge and skills to mobilize resources for the programme. Good diplomacy and negotiation skills. Ability to use electronic databases and other work flow management tools and platforms.

WHO Competencies:
1. Communicating in a credible and effective way
2. Producing results
3. Moving forward in a changing environment
Proven experience (at least 7 years) in designing, implementing and managing international, institutional capacity building programmes implemented across several countries, as well as experience in project management, resource mobilization, and donor management. Prior work experience with the UN system or an international organization, and experience working in partnership with other UN agencies or multi-lateral organizations.

Experience in project finances management, project monitoring and evaluation and training design and delivery.
Expert knowledge of English and French is required.
Additional Information:
A written test may be used for screening purposes. Other similar positions at the same level may be filled from this vacancy notice. This vacancy is published in English only.
Annual salary: (Net of tax)
USD 67'611 at single rate
USD 72'605 with primary dependants
Post Adjustment: 105.5 % of the above figure(s). This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.

This vacancy notice may be used to fill other similar positions at the same grade level.

Online applications are strongly encouraged to enable WHO to store your profile in a permanent database. Please visit WHO's e-Recruitment website at: The system provides instructions for online application procedures.
All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement.

WHO is committed to workforce diversity.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. Only candidates under serious consideration will be contacted.

Vacancy Filled

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