20 October 2017
PDF/Print version
Returning applicants, please log in
Not registered? Register here
List of closed vacancies
Return to current vacancies list
Vacancy Notice No: PAHO/14/FT199
Title: Unit Chief, Human Resources for Health
Grade: P5
Contract type: Fixed-term Appointment
Duration of contract:  Two years, first year probationary period.
Date: 21 April 2014
Application Deadline: 19 May 2014 Vacancy Filled
Duty Station:  Washington, D.C., United States of America
Organization unit: AM Americas (AM) /
AMRO Americas Regional Office (AM/RGO)
Health Systems and Services (HSS)
The primary objective of the Department of Health Systems and Services is to strengthen health systems based on Primary Health Care, supporting universal health coverage. Its work encompasses the following areas: strengthening of health systems governance for social protection in health; strengthening of regulatory frameworks and financial protection for progressive realization of the right to health; organizing people-centered, integrated health service delivery; promoting access to and rational use of quality, safe, and effective health technologies;, and promoting the integration of scientific knowledge into health care, health policies, and technical cooperation; and developing human resources for health.
Description of duties:
Under the general supervision of the Assistant Director (AD), and the direct supervision of the Director, Health Systems and Services (HSS), the incumbent is responsible for, but not necessarily limited to, the following assigned duties:
a) Provide technical, policy and strategic advice and programmatic direction with respect to the development of technical cooperation strategies, alliances and networks for the development of Human Resources for Health (HRH) policy and plans in the Region; lead the Regional Network of Observatories of Human Resources for Health;
b) Provide technical cooperation to Member States and sub-regional entities in the development of HRH plans, policies, strategies and regulations responsive to the changing health needs of their populations and aligned with universal health coverage, the transformation of health systems based on primary health care and the implementation of integrated health services networks;
c) Plan, guide and support the development of a regional agenda of human resources for health, as a platform to facilitate technical cooperation between countries in priority areas of common interest, and the related methodologies for monitoring and evaluation;
d) Advise, promote and support the development of technical strategies, initiatives and programs to improve the institutional capacity for leadership and strategic planning and management of human resources for health of national authorities, involving relevant government sectors and social actors, such as professional and student associations, health workers organizations, non-governmental organizations, and the different levels of the Health Care System;
e) Support the strengthening and transformation of education in health sciences, aiming at optimal quality and relevance, and engaging Health Schools and Faculties to assume social responsibility as an integral part of their mission, actively contributing to the progressive achievement of Universal Health Coverage and health systems based on Primary Health Care (PHC);
f) Promote technical cooperation to Member States in the production, collection, process, analysis and dissemination of core data in human resources for health and their articulation with broader health information systems to support policy and decision-making; advise Member States in the monitoring of the movement and the international migration of health workers;
g) Support the permanent identification, analysis and monitoring of competencies of the health workforce to ensure the technical quality, cultural acceptability, responsiveness and relevance of health services provided; advise in the development of continuing education systems, e-learning and telemedicine networks to support health teams and professionals, particularly in rural and remote areas;
h) Provide technical cooperation on the adequate management of the health workforce to ensure fair working conditions and social protection; safe and healthy working environments; and the adoption of appropriate incentives and methods to stimulate the motivation and encourage optimal performance of health personnel;
i) Oversee the management of the programs: Edmundo Granda Ugalde Leaders in International Health Program; the Virtual Campus of Public Health (VCPH); the Expanded Textbook and Instructional Materials Program (PALTEX) and the PAHO/WHO Fellowship Program;
j) Collaborate with Member States in applying evidence-based principles and methods to planning, administering and evaluating human resources for health programs, and in developing and strengthening national training programs for all levels of health care personnel;
k) Utilize information (epidemiological, demographic and socio-economic data) to assess the impact of interventions and to set programmatic priorities for the Organization; promote sharing country experiences, lessons learned and best practices.
l) Identify, promote, establish, maintain, and coordinate liaison across the Organization, within WHO, with other United Nations organizations or with other partners, in order to maximize programmatic integration, efficiency and effectiveness;
m) Provide authoritative technical, managerial and policy advice to staff assigned to the Unit, including sub-regional Advisors located in the countries; review reports submitted by staff and provide constructive feedback;
n) Develop, define and establish the objectives, strategy, plan and budget of the Unit; ensure an Organization-wide approach and strategies and objectives that are aligned with the Organization's mission, vision, values, policies, strategies, business needs and priorities, in order to ensure continuing operations and maximize results. Ensure that the results are aligned with the Department's biennial and multi-year plans, including monitoring of activities, adjustments to any deviations, such as redefined objectives or strategies;
o) Formulate and recommend policies, plans, strategies, and budgets, in support of the Governing Bodies' mandates related to the work of the Unit; develop and establish guidelines, norms, practices and procedures to improve the Unit's effectiveness and efficiency; report to Governing Bodies, through executives presentations and reports, on the status or results of the Unit's activities;
p) Administer, allocate and monitor the Unit's financial, logistical and staff resources; prepare, and justify the Unit's program and budget proposals; plan and organize the formulation, development, implementation and control of systems to monitor performance in accordance with the results based management approach;
q) Provide leadership, guidance and monitoring of supervised staff by setting clear work objectives, ensuring timely and effective use of performance reviews and feedback mechanisms, engaging in regular communications, and solving interpersonal or technical conflicts; establish and support a learning environment, to include staff development in the Organization's fundamentals, managerial competencies and technical expertise;
r) Promote a culture of ethical behavior and integrity in accordance with the Organization's Code of Ethical Principles and Conduct in order to ensure a culture of respect, responsibility, accountability, and compliance;
s) Collaborate in the Organization's response to emergency situations; provide technical expertise in order to facilitate timely response as required;
t) Direct and participate in the development of policies and their implementation and provide authoritative advice in relation to policy and procedures under the areas of responsibility;
u) Perform other related duties, as assigned.
Essential: A university degree in a health-related profession and a master's degree in public health, health systems/services administration or related field from a recognized university.
Key Behavioral Competencies
Intrainstitutional Action: Displays, through leadership and decisions, understanding of the political systems and underlying drivers. Plans and evaluates both unit and individual results to achieve the PAHO's mission. Requires that projects be grounded in scientific evidence and that they be consistent with PAHO's vision, mission and values, and appropriate for the setting in which they will be carried out. Demonstrates a full commitment to the mission and values of the Organization by aligning the area of work with the strategic direction of the Organization. Behaves consistently in accordance with the Code of Ethics of the Organization.
Analysis, Synthesis and Forecasting: Leads one's area toward a culture of decision-making that is based upon objective analysis of situational evidence and application of previously acquired knowledge. Provides oversight in the verification process that targets how area of work takes action in situations that will require future intervention, based on ongoing analysis. Presents solutions evaluating the advantages and disadvantages of each option. Is capable of anticipating the implications of an analyzed situation for two years or more.
Performance Management: Evaluates the performance of subordinates in terms of the organizational strategy, provides feedback offering measurable suggestions and promotes their professional development. Develops and implements realistic and achievable work plans--including tasks, priorities, resources and schedules. Adjusts goals and courses of action to meet changing needs. In a systematic way develops people through demanding and challenging projects utilizing each employee's competencies. Effectively uses the Organization's official performance evaluation processes and systems. Uses a regular evaluation system. Provides constant and positive feedback to focus development efforts.
Teamwork: Develops a high performing team in one's operational area and also encourages teamwork across the Organization. Establishes and models the standard for teams and teamwork. Provides significant contributions when participating in internal and external work teams. Initiates and leads mutually beneficial productive interpersonal relationships based on trust, both inside and outside the Organization.
Devising the budget for interventions and cost optimization: Achieves valuable results from the organizational strategies. Makes optimal use of the available resources. Advocates ethical behavior and follows organizational guidelines when managing resources, helping to prevent and eventually resolving conflicts of interest.
Thinking, planning and the strategic management of technical cooperation interventions: Evaluates the ideas for interventions in terms of their potential for change and transformation before deciding to execute them. Follows the Organization's strategy in executing technical cooperation interventions in order to generate expected results.
Evaluation of technical cooperation interventions: Bases area, program, and organizational decisions on the results of the evaluations of current and future interventions.
Resource Mobilization: Establishment of an internal Culture that supports the Organization's strategic direction program of work and the organizational results to enable effective resource mobilization. Supports and makes all efforts to increase the level of resources that are considered necessary for operations. Is capable of negotiating with different types of organizations. Uses the financial and non-financial resources with objectivity. Is able to achieve the goals and results with the resources they have.

Technical Expertise
Technical: Extensive progressive expertise at a senior decision-making level in Human Resources for Health (HRH) policy, planning, information and management; in-depth understanding of the relationships between human resources policies, the development of health systems and services and the broader social, political and economic environment. Wide and varied knowledge of public health problems and health management processes, including monitoring and performance assessment in the health or social sector, and disciplines related to human resources management and strategic planning processes.
Managerial: Extensive expertise in senior, progressively responsible positions in the management of a large public or private administration of administrative and technical matters requiring sensitive negotiation and high level intervention and in organizational development. Demonstrated ability to provide professional leadership to strategic, organizational, managerial and analytic work in health; resourcefulness, initiative, highly developed judgment and interpersonal skills to deal with difficult situations, sensitive issues; establish and maintain effective working relations with people of different professional levels, discipline, nationalities, and cultural background.
Administrative: Skills in resource mobilization (including fundraising and partner collaboration) and financial management for the delivery of expected results.

IT Skills
Demonstrated ability to effectively use a computer and utilize software programs such as Microsoft Office Word, Excel, PowerPoint, SharePoint and Outlook. Other IT skills and knowledge of other software programs such as Visio and Project will be an asset.
Thirteen years of combined national and international experience in the field of planning, management, and education of human resources for health, and research, with leadership position in public administration or relevant institutions.
Very good knowledge of English or Spanish with working knowledge of the other language. Knowledge of French and/or Portuguese would be an asset.
Additional Information:
PAHO offers an attractive compensation package including an annual net salary (subject to mandatory deductions for pension contributions and health insurance), dependency benefits, pension plan, health insurance scheme, and 30 days annual leave. Benefits for internationally recruited staff may include travel and removal expenses on appointment and separation, assignment grant, rental subsidy, and home leave.



Annual salary: (Net of tax)
US$ 80,887.00 at single rate
US$ 87,069.00 with primary dependants
Post Adjustment: 50.3 % of the above figure(s). This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.

This vacancy notice may be used to fill other similar positions at the same grade level.

Online applications are strongly encouraged to enable WHO to store your profile in a permanent database. Please visit WHO's e-Recruitment website at: www.who.int/employment. The system provides instructions for online application procedures.
All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement.

WHO is committed to workforce diversity.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. Only candidates under serious consideration will be contacted.

Vacancy Filled

This vacancy is shown for viewing only. It is not currently open for applications
PAHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.