19 October 2017
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The mission of WHO is the attainment by all peoples of the highest possible level of health.
Vacancy Notice No: EURO/14/TASR9
Title: Administrative Assistant (LVA) - Maternity Replacement - CLOSING DATE EXTENDED
Grade: G5
Contract type: Temporary Appointment under Staff Rule 420.4
Duration of contract:  to end January 2015 (1) See Additional Information below
Date: 3 April 2014
Application Deadline: 13 April 2014 Vacancy Filled
Duty Station:  Riga, Latvia
Organization unit: EU/RDC Regional Director Corporate Functions (EU/RDC) /
EU/CCC Country Relations and Corporate Communications (EU/CCC)
WHO Country Office, Latvia
Description of duties:
As part of a team, the incumbent performs a variety of secretarial, coordinating, monitoring and administrative services to ensure the efficient daily running of the Country Office and in support of project/programme activities. Typically, the incumbent performs the following duties:
  1. Drafts correspondence and documents in consultation with the Head of Office/Liaison Officer. Independently composes and finalizes correspondence of administrative nature. Revises correspondence, reports, and documents for proper form and (non-technical) content. Takes notes at meetings. Takes and transcribes from dictation, recordings and handwritten drafts. Types reports and other documentation. Arranges duty travel. Acts as interpreter/translator when required.
  2. Scans, records, refers and follows up correspondence and documents, evaluates the urgency or critical nature of items, and bringing them to the attention of the responsible staff. Informs and reminds responsible staff of follow-up dates and deadlines for response or specific actions, supplying supporting material as appropriate.
  3. Ensures the e-mail system is used to the maximum - thus all documentation to WHO should be sent by e-mail (ie. Reports, BCAs, messages, etc.)
  4. Maintains financial records for the Country Office; prepares and submits financial reports to WHO/EURO; completes cash/advance reconciliations; manages the Country Office petty cash.
  5. Using GSM, monitors aspects of the implementation of country activities and availability of funds for project/programme budget levels and financial expenditures, according to the approved country workplan. Assembles draft background for planning, monitoring and evaluation (including mini-review) exercises.
  6. Makes administrative arrangements for country and intercountry activities with regard to preparation of Agreements for Performance of Work (APW), recruitment of consultants and temporary advisers, designation/redesignation of collaborating centres, and arrangements of study tours and duty travel in accordance with the approved programme budget/collaborative programmes with the country.
  7. Assists in the organization of meetings held in-the country (working groups, seminars/courses, workshops, and symposia), i.e.: makes general administrative preparations, including organization of practical local arrangements and advance transport of documents/equipment; arranges hospitality as appropriate. Provides administrative and secretarial support during the meetings, and pays per diem to participants as appropriate (not obligatory). Prepares reports to ensure all activities are well documented as well as administrative reports.
  8. Establishes and maintains the filing system of technical documents and correspondence. Creates background files and compiles reference material as appropriate. Establishes and updates a proper computerized information system on on-going collaboration, counterparts, WHO Collaborating Centres, activities of other international organizations. Accesses and retrieves information from relevant databases and updates as required. Responsible for sending information to WHO/EURO on a regular basis. Provides Registry archives with purged master files containing key documents for official record purposes.
  9. Responds to and acts on telephone enquiries in a timely manner. Assesses the critical nature of technical enquiries and refers them to appropriate staff for reply. Coordinates appointments for Head of Office/Liaison Officer and organizes programmes for visitors.
  10. Maintains WHO documentation modules (if applicable) and all WHO documentation in consultation with the WHO Information and Documentation Centre; ensures that information is properly disseminated.
  11. Provides briefing and guidance to general service and professional staff on general office practices and procedures; assists/replaces colleagues in the team and performs other related duties as required.
Essential: Equivalent to graduation from secondary school or equivalent technical or commercial school and specialized training preferably in administration/management related fields.
: Basic training in accounting principles; secretarial/administrative training, or equivalent work-related experience, including typing and proven skills on standard office software and minute-taking or shorthand/dictation at prescribed speeds;. Work with computerised systems and databases. Demonstrated managerial and communication skills.

COMPETENCIES see WHO Global Competencies model at
  1. Communicating in a credible and effective way: Being the first point of communication with the WHO Country Office; good communication skills are essential and will impact on the WHO/EURO and the Country Office's image.
  2. Fostering team integration and ieamwork: This is an essential trait for the environment in which the incumbent is operating.
  3. Producing Results: A systematic and efficient approach to work is very important in this position as well as having initiative and taking responsibility for own work.
  4. Ensuring the effective use of resources: The incumbent needs to manage well her/his own time and all the resources given.
  5. Respecting and promoting individual and cultural differences: The incumbent works in an international team and constantly communicates with a large international office.
Essential: Considerable and progressively responsible experience in the secretarial/clerical/
administrative field. Bookkeeping experience (minimum 2 years).

Desirable; Experience within UN and/or WHO.
Essential: English
  • To read and understand the essential meaning of a wide variety of written material and the nuances and technical terminology applicable to the job
  • To compose, draft and adapt correspondence and documentation
  • To understand and express orally a wide range of information, utilizing an extensive vocabulary, correct grammar and clear pronunciation.
Essential: Latvian:
  • To read and understand the essential meaning of a wide variety of written material and the nuances and technical terminology applicable to the job
  • To select and draft standard texts and phrases and to adapt correspondence and standard letters associated with predictable and repetitive work situations
  • To understand and express orally a varied range of information, utilizing adequate vocabulary, correct grammar and clear pronunciation.
Desirable: Knowledge of other WHO languages.
Additional Information:
(1) Extension of appointment is subject to (a)satisfactory performance, (b) continued need for the function, and (c) availability of funds.

WHO has an online recruitment system. Therefore, ONLY applications submitted on-line in Englilsh at will be accepted.

All on-line applications are automatically acknowledged. If you do not receive an e-mail within 24 hours confirming receipt of your application, you should verify your on-line profile. In case of repeated difficulties, contact by e-mail indicating the vacancy title and number in the subject line.

This is a LOCAL vacancy and as such, only qualified applicants residing within commuting distance of Riga will be considered.

WHO does not cover any expenses related to participation in tests and/or interviews. Short-listed candidates will be contacted for testing in language and PC skills prior to final interview.

Similar positions could be filled using this vacancy notice.
Monthly salary: (Net of tax)
Euros 807 at single rate

This vacancy notice may be used to fill other similar positions at the same grade level.

Online applications are strongly encouraged to enable WHO to store your profile in a permanent database. Please visit WHO's e-Recruitment website at: The system provides instructions for online application procedures.
All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement.

WHO is committed to workforce diversity.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. Only candidates under serious consideration will be contacted.

Vacancy Filled

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