26 September 2017
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The mission of WHO is the attainment by all peoples of the highest possible level of health.
Vacancy Notice No: HQ/13/HRD/FT562
Title: Coordinator
Grade: P6
Contract type: Fixed-term Appointment
Duration of contract:  1 year
Date: 19 December 2013
Application Deadline: 15 January 2014 Vacancy Filled
Duty Station:  Geneva, Switzerland
Organization unit: HQ/GMG General Management (HQ/GMG) /
HQ/HRD Human Resources Management (HQ/HRD)
The Department, Human Resources Management (HRD) is responsible for providing a sound, well managed, responsive and efficient organization-wide Human Resources Management strategy and global HR advisory services which support the work of WHO and its member states, encompassing, but not limited to: HR Policy Development, Organizational Design and Job Classification, Talent Management (including Succession Planning, Global staffing, Career Development and Training, Rotation and Mobility), application of the UN Common system's Compensation and Benefits, HR Legal Advisory Services, Administration of Justice, Global Staff/Management relations, representation of WHO in inter-agency UN Common System, HR initiatives.

Within HRD, the HR Policy and Administration of Justice (HPJ) section is responsible for the formulation and adaptation of integrated WHO's human resource management policies reflecting organizational needs, best practice and UN common system changes. HPJ also provides HR policy and HR legal advisory services to Headquarters Clusters and Regional Offices, with a view to ensuring consistent and equitable policy application. It assists in the resolution of staff grievances, responds to requests for administrative review, defends the organization in appeals to Appeals Boards and supports disciplinary action.
Description of duties:
1/ As a manager, the incumbent:
- Oversees and directs the operations of the four teams:
(i) HR Policy and UN Common System,
(ii) Policy drafting,
(iii) Administration of Justice and
(iv) GSM (Global Management System) & support to GSC/GHR (Global Service Centre/Global HR);
- Assesses performance and takes specific actions to enable optimal functionality of the unit staff, while promoting teamwork, collaboration and agile staff responsiveness;
- Prioritizes the policy work, provides guidance and direction, ensures harmonized and standardized policy drafting, foster information flow with the view of consistent application of HR policies across WHO;

2/ As WHO focal point on HR policy, the incumbent:
- Initiates, guides and evaluates the formulation and consistent implementation of Human Resources policies to meet the Organization's evolving Human Resources Management needs;
- Interprets Human Resources policies and procedures; and determines the need for new, and/or amendments to existing policies;
- Spearheads, manages, and facilitates policies, programmes and initiatives to professionalize and develop the networked capacities and knowledge of the Human Resources practice in WHO;
- Provides authoritative advice on overall Human Resources policy to HRD Colleagues, Management Officers in HQ Clusters, and Regional HR Managers;
- Liaises with the Management Officers and HR Specialists, coordinates the analysis, revision and updating of the relevant parts of the WHO eManual, Staff Rules and regulations and pertinent guidelines, particularly in connection with the devolved personnel functions;
- Prepares or supervises the preparation of documents, reports and briefing / information notes for the Director, HRD, ADG/GMG and/or the Director General and to the Governing Bodies;

3/ As one of the key enablers of grievance resolution, the incumbent:
- Participates in the informal resolution of grievances as needed;
- Prepares responses to requests for administrative review;
- Represents the Organization in appeal cases before the HQ Appeal Boards;
- Handles disciplinary cases, including drafting of charge letters and recommendation of disciplinary measures or other administrative action;
- Participates in the improvement of the Internal Justice System;
- Assists the Office of the Legal Counsel in appeals filed to the ILO Administrative Tribunal;
- Negotiates amicable settlements as needed.

4/ Additional tasks: the incumbent
- is responsible for coordinating staff-management consultations at the local (HQ) level and across the Organization;
- as delegated by the Director, HRD, represents the Organization in internal or external discussions or negotiations on personnel policy questions and conditions of employment with staff representatives, inter-agency bodies, in particular the ICSC and the UN HR network, and Member States, etc.
Advanced university degree in HR Management, Public or Business Administration, Law, Management, Social Sciences or related field.
Excellent knowledge of HR management principles and concepts; very good knowledge of a wide range of HR policies and techniques; ability to conceptualize, analyze and draft policy documents and information materials; ability to instill confidence and to negotiate and persuade; analytical ability and ability to present information in a clear and logical manner; ability to produce innovative solutions; excellent interpersonal, communication and presentation skills; tact and high degree of discretion and confidentiality; ability to lead and motivate an effective team, good team player.

Other skills:
Computer literacy.

WHO competencies:
Communicating in a credible and effective way
Producing results
Fostering integration and team work
Building and promoting partnerships across the Organization and beyond
Setting an example
Extensive relevant and progressive experience of at least 10 years in HR management, including experience in formal and informal resolution of grievances in the UN common system or a comparable International Organization.
Demonstrated managerial experience in leading teams and in drafting policies.
Excellent knowledge of English, French an asset.
Additional Information:
A written test may form part of the screening process.
This Vacancy Notice is published in English only.
Annual salary: (Net of tax)
USD 95394 at single rate
USD 103204 with primary dependants
Post Adjustment: 103.3 % of the above figure(s). This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.

This vacancy notice may be used to fill other similar positions at the same grade level.

Online applications are strongly encouraged to enable WHO to store your profile in a permanent database. Please visit WHO's e-Recruitment website at: The system provides instructions for online application procedures.
All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement.

WHO is committed to workforce diversity.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. Only candidates under serious consideration will be contacted.

Vacancy Filled

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