20 October 2017
PDF/Print version
Returning applicants, please log in
Not registered? Register here
List of closed vacancies
Return to current vacancies list

The mission of WHO is the attainment by all peoples of the highest possible level of health.
Vacancy Notice No: HQ/13/ERM/TA106
Title: Technical Officer (Global Surge)
Grade: P5
Contract type: Temporary appointment
Duration of contract:  12 months
Date: 16 October 2013
Application Deadline: 6 November 2013 Vacancy Filled
Duty Station:  Multiple duty stations, various
Organization unit: HQ/ERM Emergency Risk Management and Humanitarian Response (HQ/ERM) /
HQ/SCT Surge and Crisis Support Team (HQ/SCT)
Regional Office for Africa (AFRO) and Regional Office for the Eastern Mediterranean (EMRO)
The objective of the WHO's Emergency Programme is to reduce the health consequences of emergencies, disasters, crises and conflicts and minimize their social and economic impact. WHO provides support to countries for implementing multi-hazard emergency risk management, using a multisectoral approach, in accordance with a new emergency and disaster risk management framework for health. Although national authorities, not outside bodies, are responsible for emergency risk management including emergency response, it is the role of WHO and other parts of the United Nations system to help them to build the required capacities to deal with the broad scope of emergency work. In responding to crises, WHO's support to countries will continue to be defined by WHO's Emergency Response Framework (ERF). Accordingly, WHO will implement a rigorous programme of institutional readiness, in line with the United Nations Inter-Agency Standing Committee's (IASC) Transformative Agenda, the Cluster Approach and the Global Platform for Disaster Risk Reduction.
Description of duties:
When deployed to acute emergencies:
The Global Surge Officers (GSO) will be deployed preferentially to humanitarian emergencies (e.g. conflict, natural disasters), but can also be called upon for public health emergencies (e.g. outbreaks, etc.).
The GSO will be deployed for a maximum of three months to a grade 3 emergency and one month to a grade 2 emergency.

The GSO, in support of the WHO Country Office, will be deployed to ensure health sector/cluster coordination and will specifically:

Identify and make contact with health sector stakeholders and existing coordination mechanism, including national health authorities, national and international organizations and civil society.
Hold regular coordination meetings with country health sector/cluster partners, building when possible on existing health sector coordination fora.
Ensure information is collected from all partners on Who's doing What, Where, since and until When (4W), and regularly feed the database managed by the United Nations Office for the Coordination of Humanitarian Affairs (OCHA).
Provide consolidated feedback to all partners and the other clusters.
Ensure that humanitarian health needs are identified by planning and coordinating joint, multi-cluster Initial Rapid Assessments (MIRA) adapting the MIRA tool to the local context, as well as follow on more in-depth health sub-sector assessments, as needed.
Engage health sector/cluster partners to contribute to report regularly on health services delivered to the affected population and the situation in the areas where they work.
Assess and monitor the availability of health services provided by all health actors in the crisis areas using the Global Health Cluster (GHC) tool: Health Resources Availability Mapping System (HeRAMS).
Mobilize health sector/cluster partners to contribute to establishing and maintaining an appropriate Early Warning Surveillance and Response System, including the issuance of a regular Early Warning and Response Network (EWARN) bulletin.
Lead and contribute to the joint health sector/cluster analysis of health sector information and data leading to joint identification of gaps in the health sector/cluster response and agreement on health priorities, and coordinate the development (or adaptation) of a health sector/cluster response strategy and plan.
Inform the Cluster Lead Agency Representative of priority gaps that cannot be covered by any health cluster partner and require Cluster Lead Agency action as provider of last resort.
Ensure partners' active contribution to and involvement in joint monitoring of individual and common plans of action for health interventions; collate and disseminate this and other information related to the health sector in regular health sector/cluster Sit-Reps and/or Health Bulletins.
Represent the health sector/cluster in inter-cluster/sector coordination mechanisms at country/field level, contribute to jointly identifying critical issues that require multisectoral responses, and plan the relevant synergistic interventions with the other clusters concerned.
Lead joint health sector/cluster contingency planning for potential new events or set-backs, when required.
Provide leadership and strategic direction to Health Cluster Members in the development of the health sector components of flash appeals, Common Humanitarian Action Plan (CHAP), Consolidated Appeals Process (CAP) and United Nations Central Emergency Response Fund (CERF) proposals and other interagency planning and funding processes/documents.
Promote adherence of standards and best practices by all health cluster partners taking into account the need for local adaptation.
Promote use of the Health Cluster Guide to ensure the application of common approaches, tools and standards.
Identify urgent training needs in relation to technical standards and protocols for the delivery of key health services to ensure their adoption and uniform application by all health sector/cluster partners.
Coordinate the dissemination of key technical materials and the organization of essential workshops or in-service training.

When out posted to AFRO and EMRO:
Supervised closely by EMRO and AFRO Emergency Response Coordinator, and working closely in AFRO with the Inter-Country Support Teams (ISTs), the incumbent will:

1. Provide technical support to WHO country offices and country-level health clusters in their work on needs assessments, development of strategies and action plans for humanitarian response and early recovery, development of contingency plans for major hazards, monitoring of responses including ERF performance monitoring, in both acute and protracted emergencies.
2. Provide technical support to WHO country offices and country-level health clusters for strategic resource mobilization for acute and protracted humanitarian emergencies, including review of donor proposals, project (technical) monitoring, review of reports and other information products.
3. Provide technical support for WHO country office readiness in priority countries, including application of readiness checklists, adapted trainings, and conduct of simulation exercises.
4. Back-filling an Emergency and Humanitarian Action (EHA) focal point or health cluster coordinator who is on leave, for a maximum duration of one month.
University degree in a relevant field with post-graduate degree in public health or public health-related discipline or management or health policy/planning.

Degree or diploma in disaster assessments and management.
Training and/or experience as a Health Cluster coordinator.
Excellent communication skills and proven writing skills and editing experience.
Capacity to collaborate and coordinate across multiple agencies to a common purpose.
Ability to work in multi-cultural and multi-disciplinary environments.
Substantial knowledge of the UN system, especially in the area of humanitarian policy, including UN reform, IASC processes and the Global Health Cluster approach.
Knowledge of emergency relief policies and practices within the UN and UN Specialized Agencies, emergency donor agencies, INGOs and NGOs.
Strong organizational skills.
Proven team player.
Proven capacity to lead and deliver on deadlines during periods of intense stress and activity.
Demonstrated capacity to organize, monitor and synthesize information quickly and concisely.
Strong strategic thinking, with the ability to quickly comprehend strategic and tactical objectives and to formulate plans to address challenges/risks.
Knowledge of office software applications.

WHO Competencies:
1. Communicating in a credible and effective way
2. Producing results
3. Fostering integration and teamwork
4. Moving forward in a changing environment
5. Building and promoting partnerships across the organization and beyond.
Extensive international experience in public health (at least 10 years) with first-hand experience of disasters including humanitarian relief disaster management.
Experience in coordination, strategic planning and project development, and in humanitarian emergencies.
Interagency and health cluster experience.

Experience within WHO and/or other UN agencies as well as relevant NGOs and/or humanitarian organizations.
Experience with IASC processes.
Expert knowledge of English or French with an intermediate knowledge of the other language.

Intermediate knowledge of Arabic and/or Spanish.
Additional Information:
Other similar positions at the same level may be filled from this Vacancy Notice. This vacancy is published in English only.

Priority will be given to internal candidates.
Annual salary: (Net of tax)
USD 80734 at single rate
USD 86904 with primary dependants
Post Adjustment: % of the above figure(s). This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.

This vacancy notice may be used to fill other similar positions at the same grade level.

A written test and interviews may be used as a form of screening

Online applications are strongly encouraged to enable WHO to store your profile in a permanent database. Please visit WHO's e-Recruitment website at: The system provides instructions for online application procedures.
All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement.

WHO is committed to workforce diversity.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. Only candidates under serious consideration will be contacted.

Vacancy Filled

This vacancy is shown for viewing only. It is not currently open for applications
WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.