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The mission of WHO is the attainment by all peoples of the highest possible level of health.
Vacancy Notice No: SEAR/CO/13/FT22
Title: Technical Officer - Hospital Services
Grade: P4
Contract type: Fixed-term Appointment
Date: 5 October 2013
Application Deadline: 4 November 2013 Vacancy Filled
Duty Station:  New Delhi, India
Organization unit: SEARO Countries (SE_ACO) /
SE_IND WR Office, India (SE_IND)
Objectives of the Programme:
WHO India Country Office collaborates with the Government of India and relevant stakeholders within the framework of the collaborative Country Cooperation Strategy (CCS), to actively support the development and implementation of national health policies, strategies and plans in the area of health systems strengthening and Universal Health Coverage.

The WCO-India programme of work supports the GOI in :
 Providing technical support in developing national policies, strategies and activities in the area of health financing and health systems strengthening.
 Advocating for Universal Health Coverage and building up national capacity in UHC related matters.
 Facilitating the adoption of evidence based public health interventions as well as appropriate reforms/changes with a view to promote equity and accelerate the movement towards Universal Health Coverage

Underlying Values and Core Functions of WHO:
All the Member States of WHO in the South-East Asia Region share the common value of the highest attainable standard of health as a fundamental human right. All of WHO actions are based on this and rooted in the underlying values of equity, solidarity and participation.

The seven point global health agenda contained in WHO's Eleventh General Programme of Work (2006-2015) includes: (i) investing in health to reduce poverty; (ii) building individual and global health security; (iii) promoting universal coverage, gender equality and health related human rights; (iv) tackling determinants of health; (v) strengthening health systems and equitable access; (vi) harnessing knowledge, science and technology; and (vii) strengthening governance, leadership and accountability.

WHO's mandate revolves around six core functions: (i) providing leadership on global health matters; (ii) shaping the health research agenda; (iii) setting norms and standards; (iv) articulating evidence-based policy options; (v) providing technical support to countries; and (vi) monitoring and assessing health trends.

The South-East Asia Region of WHO is made up of 11 countries, with over 1.8 billion people, with India's population of 1.2 billion. The diversity of people and health situations requires, on the demand side, a solid understanding of the emerging socio-economic, epidemiologic and demographic patterns and trends at both aggregate as well as national and sub-national levels, with due sensitivity to disadvantaged populations and vulnerable segments of the society. On the supply side, it is equally crucial to have a solid understanding of the commonalities and divergences of the health systems, the circumstances and political economy under which they have evolved and operate.

Mission of the WHO Country Office for India:
Within the framework of WHO's Country Cooperation Strategy the mission of the WHO Country Office is to support India in: (i) developing and sustaining its own health policies, health systems and public health programmes; (ii) working to prevent and overcome threats to health; (iii) anticipating future challenges; and (iv) advocating public health.

Purpose of the Position:
Contribute to implementation of WHO's Country Cooperation Strategy with the Government of India by supporting the work of the WHO Country Office for India in the area of Health Systems Strengthening with a view to help the Government of India further develop appropriate policies, strategies and interventions and move towards Universal Health Coverage.

Description of duties:
Under the overall guidance of the WHO Representative to India (WR India) and the direct supervision of Coordinator, Health Programmes, with a view to achieve the expected results set out in the relevant WCO-India biennial workplans in accordance with WHO's Country Cooperation Strategy with India (2012-2017), as part of the WCO-India team working on health systems, the incumbent will have the following responsibilities:

1. Provide technical support in the area of hospital services to the WHO Country office team working on health systems and UHC, facilitating the development and the implementation of the relevant work plans under the WHO-GOI collaborative programme and supporting the monitoring and evaluation of related activities.

2. Promote and support the generation of evidence on hospital services including (but not limited to): public and private hospitals, infrastructure and equipment and personnel, hospital organization and management, quality and patient safety, performance assessment, availability and accessibility to hospital services, investment and recurrent costs, financing and payment modalities, coordination with other levels of care, patient safety in hospital settings. Develop collaborations and partnerships with relevant stakeholders in India and globally.

3. Provide technical assistance and support to relevant services of the GoI and to other stakeholders for the development and/or adaptation to the country context of strategies, guidelines, SOPs in the field of hospital development, financing and management.

4. Facilitate the formulation and adoption of relevant policies, strategies and interventions, promote initiatives and support the adaptation, transposition and implementation of international norms and standards related to hospital services

5. With a view to support evidence based decision making, help the GOI further develop systems and mechanisms for the monitoring of the situation and the evaluation of policies, strategies and interventions in the area of hospital services. Help ensure the availability at both the Union and the State levels of relevant and reliable evidence data and information on hospital services related issues and needs, policies, strategies and interventions. Help further develop sustainable initiatives for evidence base policy dialogue on hospital services and related matters among national authorities, national stakeholders and between them and international experts.

6. Liaise and coordinate with concerned technical units/ departments of MOH&FW, WHO/SEARO and WHO/HQ and with donor and development partners (UN and bilateral) to harmonise recommendations on policies and strategies related to hospital services.

7. Advise on matters regarding hospital development, financing and management, equity and universal health coverage and foster the development of affordable and sustainable models of service delivery.

8. Contribute to the relevant external relationships, representation, communication and advocacy work of the WCO. Provide coordination, drafting support and technical input for WCO publications on the development of hospital services, donor proposals, events, and other work including dissemination/sharing of its experience in relevant national and international contexts.

9. Technically review contractual proposals, make recommendations to the supervisor regarding WHO's support to hospital services related activities/interventions.

10. Collaborate with MoH&FW in undertake gap analyses in relevant areas of work and support capacity building efforts in these deficient areas to ensure that priorities are fulfilled.

11. Support information brokering/exchange function of WCO India through contributions to the health information repository at the WCO India by collation, analysis and sharing of relevant health information and statistics.

12. Prepare administrative and technical reports and undertake any other tasks as may be assigned by the supervisors.

Advanced University degree in Public Health or Social Sciences.

Post graduate qualification in Public Health, Organization of Health Services, Health Economics, Health Policy or Social sciences for Health would be an asset.

Functional Skills and Knowledge:

- The incumbent should identify with the core values of the World Health Organization.

- Thorough knowledge of hospital policies as well as hospital organization, financing and management issues. Good understanding of country's needs and priorities, of issues and policies related to health care services delivery and Universal Health Coverage. Very good knowledge of WHO policies, programmes and guidelines in the related areas. Knowledge of the functioning of government institutions and related departments/agencies and of development partners in India would be an asset.

- Sound technical and policy advisory skills, based on evidence. Public health leadership skills with demonstrated ability to work effectively with government and colleagues in a team setting at national and international levels, to share information and data and make oral and written presentations on technical issues. Very good ability to build and maintain relations and network with national authorities and other stakeholders across relevant sectors. Understanding of the potential motivating factors within national context and ability to adjust to new approaches in an increasingly complex environment.

- Capacity to prepare terms of reference and to prepare and monitor and manage the implementation of contractual agreements. Capacity to convey information and options in a structured and credible way; ability to speak and write clearly. Proficiency in computer applications and ability to draft reports.

- Knowledge of WHO /UN agencies programmes and practices will be an advantage.

1. Building and promoting partnerships across the organization and beyond
2. Communicating in a credible and effective way
3. Promoting WHO's position in health leadership
4. Producing results
5. Moving forward in a changing environment

At least 7 years of work experience including three years of international experience with progressive responsibility in organisation of health services, health systems and policy analyses and performance assessment and advice as well as technical assistance to countries, including capacity building and active contribution to normative work.

Experience of work in UN and/or other international organizations.

Excellent knowledge of written and spoken English.
Annual salary: (Net of tax)
USD 67,483/- at single rate
USD 72,467/- with primary dependants
Post Adjustment: 38.9 % of the above figure(s). This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.

This vacancy notice may be used to fill other similar positions at the same grade level.

A written test and interviews may be used as a form of screening

Online applications are strongly encouraged to enable WHO to store your profile in a permanent database. Please visit WHO's e-Recruitment website at: The system provides instructions for online application procedures.
All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement.

WHO is committed to workforce diversity.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. Only candidates under serious consideration will be contacted.

Vacancy Filled

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