21 October 2017
PDF/Print version
Returning applicants, please log in
Not registered? Register here
List of closed vacancies
Return to current vacancies list

The mission of WHO is the attainment by all peoples of the highest possible level of health.
Vacancy Notice No: HQ/13/FNM/FT331
Title: Clerk (Accounts)
Grade: G4
Contract type: Fixed-term Appointment
Duration of contract:  1 year
Date: 7 August 2013
Application Deadline: 28 August 2013 Vacancy Filled
Duty Station:  Geneva, Switzerland
Organization unit:
The Pension Unit (PEN) is responsible for the administration of all pension fund matters within WHO including tasks related to the advisory and governance matters of the WHO Staff Pension Committee, processing of separation files of participants, validations, restorations, transfers, leave without pay and briefings to participants on their pension options and benefits.
Description of duties:
The incumbent performs the following duties under the supervision of senior team members and of
Head, PEN (WHO SPC Secretary):
1.Reconciles contributions against contributory service history to determine benefits and options. Verifies break in service, leave without pay, part-time employment, validation and restoration elections.
2. Prepares benefit estimates and gives guidance to participants on the different benefit options.
3. Verifies dependants and personal status against supporting documents.
4. Obtains, compiles and verifies all payment instructions and other required forms.
5. Initiates Separation Notification and flowcharts.
6. Completes the clearance process and creates element entries as required into the GSM.
7. Coordinates with participant, GSC Payroll, Pension and HR, Finance, United Nations Joint Staff Pension Fund and its member organizations, regional and Country Offices or other stakeholders to obtain, clarify and provide information required to verify the participant's data or resolve particular issues. Issues follow-up communications as necessary through completion.
8. Manages Leave Without Pay requests, prepares estimates and corresponds with participant on amount due and repayment schedules; initiates all actions and element entries in the GSM to process contributions; monitors payments made by participant, reconciles contributions at the end of the LWOP and clears the participant's account; records LWOP in the PENSYS for further reporting to the United Nations Joint Staff Pension Fund.
9. Reviews any Pension Exception reports while reconciling contributions, initiating and reporting adjustments as appropriate in the participants' records and verifying accuracy against year-end Pension Schedules.
10. Participates in the helpdesk pension activities according to established schedule and during colleagues planned or unplanned absences.
11. Drafts attestations.
12. Raises journal vouchers.
13. Handles independently daily routine queries via e-mails, telephone, mail and individual consultations in a timely manner within the delegated authority.
14. Maintains absolute confidentiality on all pension matters and pension records.
15. Back-up for functions of post number HQ345386.
16. Performs other related duties as required or instructed to take into consideration seasonal core activities.
Completion of secondary school or its equivalent accouting or commercial school.
Accounting certificate and higher education an advantage.
Knowledge of UNJSPF pension administration and related procedures; Ability to work efficiently in a team under pressure and to meet individual and group objectives; Sound judgement, integrity, tact and discretion; Demonstrated use of initiative and ability to make appropriate linkages in work processes and anticipate next steps; Speaks and writes clearly and effectively; Listens to others; Client service oriented. Good knowledge of GSM, PENSYS, legacy systems, Microsoft Office

WHO Competencies:
1. Producing results
2. Moving forward in a changing environment
3. Fostering integration and teamwork
4. Setting an example
5. Communicating in a credible and effective way
At least three years' experience in the administration of pension benefits within the UN system.
Experience in the administration of social security benefits within WHO an asset.
Expert knowledge of English required.
Intermediate knowledge of French is an asset.
Additional Information:
The following priority order will be observed in the screening of candidates: 1. WHO staff members (Continuing, Fixed-term and Temporary appointments), 2. External candidates.
A written test may be used for screening purposes.
Other similar positions at the same grade level may be filled from this vacancy notice. This vacancy is published in English only.
This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of each office.
Annual salary: (Net of tax)
net CHF 68611 at single rate
net CHF 68611 with primary dependants

This vacancy notice may be used to fill other similar positions at the same grade level.

A written test and interviews may be used as a form of screening

Online applications are strongly encouraged to enable WHO to store your profile in a permanent database. Please visit WHO's e-Recruitment website at: The system provides instructions for online application procedures.
All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement.

Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. Only candidates under serious consideration will be contacted.

Vacancy Filled

This vacancy is shown for viewing only. It is not currently open for applications
WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.