26 September 2017
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The mission of WHO is the attainment by all peoples of the highest possible level of health.
Vacancy Notice No: AFRO/13/FT230
Title: Technical Officer, Information and Communications Technology
Grade: P3
Contract type: Fixed-term Appointment
Duration of contract:  Two(02) years
Date: 30 May 2013
Application Deadline: 27 June 2013 Vacancy Filled
Duty Station:  Harare, Zimbabwe
Organization unit: AFRO Africa Regional Office (AF/RGO) /
AF/DAF Administration and Finance (AF/DAF)
Inter-Country Management Support Unit (ISU)
Inter-Country Management Support Units (ISUs) have been established in the organisational structure to provide support for Managers and staff to fully assume their responsibilities in the GSM environment and to ensure compliance with organizational policies, procedures, rules and regulations on all administrative and financial matters and transactions in the context of an enterprise resource Planning (ERP) system.
Description of duties:
The incumbent performs the following duties:
- Advise, and review information and communication
technologies (ICT) standards and policies at Regional and Sub-regional level in collaboration with
- Provide guidelines and orientations to CSU ITM focal persons on ITM issues;
- Plan and coordinate ITM operations in support of WHO programs in the IST;- Manage and coordinate
the ITM/IST team;
- Manage and maintain ITM infrastructure of the sub-region including GPN, LANs, GSM and telecommunication systems;
- Coordinate the development and maintenance of database applications in the sub-region in close collaboration with ITM unit and technicalprograms;
- Plan and execute emergency assistance at sub-regional level as per request by technical programs, and develop and implement appropriate procedures for emergency assistance tocountries;
- Assess user needs and facilitate training;- Manage software licenses and inventory of ITM equipment in the sub-region;
- Monitor performance of ITM activities at sub-regional level andpublish monthly reports;
- Perform other duties as required.
University degree or equivalent training or experience in computer science or a related field.
ITIL, COBIT, Microsoft, CISCO or Alcatel PABX Certification will be an asset.
- Demonstrates supervisory /leadership abilities;
- Ability to take initiatives and maintain effective
working relationship with people of different nationalities and cultural backgrounds;
- Good interpersonal and communication skills;- Ability to work under pressure.
* Essential
Five years of experience in the field with limited years at international level in managementofcomputer hardware, software, networking and communications technology; Knowledge of relational database and client/server architecture. Good knowledge of GSM System or similar ERP

Experience in project management as well as solid knowledge of technology trends for effective user and ICT infrastructural support.
Excellent knowledge of English or French and the working knowledge of the other.
Annual salary: (Net of tax)
US$ 56,091 at single rate
US$ 60,091 with primary dependants
Post Adjustment: 50.4 % of the above figure(s). This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.

This vacancy notice may be used to fill other similar positions at the same grade level.

Online applications are strongly encouraged to enable WHO to store your profile in a permanent database. Please visit WHO's e-Recruitment website at: The system provides instructions for online application procedures.
All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement.

WHO is committed to workforce diversity.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. Only candidates under serious consideration will be contacted.

Vacancy Filled

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