SENIOR COMMUNICATION OFFICER (PD 172009) (EMRO/13/FT216)

25 June 2016
 
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The mission of WHO is the attainment by all peoples of the highest possible level of health.
Vacancy Notice No: EMRO/13/FT216
 
Title: Senior Communication Officer (PD 172009)
 
Grade: P5
 
Contract type: Fixed-term Appointment
 
Duration of contract:  Two years
 
Date: 26 May 2013
 
Application Deadline: 16 June 2013 Vacancy Filled
 
Duty Station:  Cairo, Egypt
 
Organization unit: EMRO Eastern Mediterranian Regional Office (EM/RGO) /
EM/RDO Office of The Regional Director (EM/RDO)
Media and Communications (MAC)/External Relations and Communications (ERC)
 
OBJECTIVES OF THE PROGRAMME :
The communications team supports the Regional Director (RD) by strategically overseeing the communications work within the Regional Office (RO) and by generating visibility for WHO's work in the region. The communications team is responsible for the planning and coordination of all corporate communications and media relations work and it provides advice to technical units and county offices on external communication.
Description of duties:
Purpose of the Post:
As the spokesperson for the RO, and as the Head of the Communications Team, the incumbent is responsible for the development of corporate communications strategies and their implementation ensuring overall readiness and consistency in addressing priority health issues and information needs in the Eastern Mediterranean Region. Through this, the position plays a crucial lead role in corporate branding of WHO in the region. Working together with the counterparts at the RO and in countries, the position aims at aligning corporate responsiveness and facilitating a coherent communications approach.

Organizational Context:
Under the supervision of the Manager of External Relations and Communications, the incumbent manages the Communications Team and leads the development of a communications strategy for the RO, corporate branding, reputation management and capacity building for effective health communications in the region.

Summary of Assigned Duties:
1. Promote the work of WHO's Eastern Mediterranean Region and protect the organization's reputation, specifically:
- Serve as a spokesperson for the RO.
- Lead the development, implementation and evaluation of a corporate communications strategy and corresponding plans for WHO's Eastern Mediterranean Region including the development of clear communications goals, identification of target audience, articulation of messaging and measuring the effectiveness of these actions.
- Lead WHO's corporate branding work in the Eastern Mediterranean Region.
- Supervise, draft and manage the production and distribution of public information materials including press releases, newsletters, speeches and statements, brochures, articles, fact sheets and audiovisual materials.
- Write speeches for RD, messaging, media products and other material as needed.
- Establish and maintain contacts with a network of country-based and regional communication and public information officers in the UN, ministries of health and regional communication centres and others.
- Manage communications campaigns connected with the celebration of World Health Days, thematic health days, launching of key reports and special events such as Regional Committee meetings.
- Provide direct support for internal events led by the RD and appropriate support to the technical units and country offices in their communications efforts.
- Brief visitors and Regional Office of the Easter Mediterranean (EMRO) staff members on WHO public information policies, strategies and activities, and keep EMRO staff informed of news, items concerning WHO and related matters.
- Contribute as required to the implementation EMRO resource mobilization action plan.
2. Perform senior management functions:
- As part of the senior leadership in External Relations and Communications (ERC) unit, play a lead role in the communications team: manage, guide and inspire its work, taking responsibility for the team, budgets, strategy and work plans.
- Oversee the work of the audio-visual and studio services, events management, communications product development, internal communications and partnerships communications work.
- Control quality of the concept, design and layout of EMRO publications and audiovisual products of all technical units.
3. Promote internal communications:
- Lead the development, implementation and monitoring of the internal communications strategy for the RO.
- Provide clearance for internal communications products for intranet or on other fora.
- Enhance the communication linkages between the Headquarters and other regional offices.
- Lead internal communications efforts during external or institutional crises and during periods of major change.
- Provide advice to technical units at the RO and country offices on internal communications plans and approaches.
4. Lead capacity building for communications:
- Guide and oversee the regional communications training programme, ensure quality control and monitor progress outcomes.
- Update, review and draft policies, procedures and tools to enhance EMRO's communications capacity.
- Provide direct support and advice to country offices briefings, meetings and trainings.
5. Promote policy or behavior change through public health communications:
- Oversee public health communications and health advocacy strategies, plans and communications products for policy change or behavior change and ensure they are evidence-based and accurate.
- Provide the communications team clearance for selected communications products in print, video or audio in consultation with technical units and country offices.
- Act as EMRO focal point for WHO and UN-wide health-related communications work and initiatives.
REQUIRED QUALIFICATIONS
Education:
Essential: Masters degree in social sciences, journalism, communications, health communications or related fields. Combination of first level university degree in one of the above areas with a masters degree in another area can be acceptable.

Desirable: Postgraduate specialization at the level of PhD in any of the above.
Skills:
Competencies:
1. Communicating in a credible and effective way;
2. Producing results;
3. Creating an empowering and motivating environment;
4. Building and promoting partnerships across the organization and beyond;
5. Promoting WHO's position in health leadership.

Functional Skills and Knowledge:
- Excellent communications and interpersonal skills and ability to communicate with respect, tact and diplomacy.
- Strong leadership, coordination and networking skills.
- Solid writing and editing skills for multiple products such as speeches, media products, and information material.
- Ability to serve as a spokesperson for the organization exercising political diplomacy and judgment.
- Demonstrates ability to work with the media to communicate health messages on a tight deadline.
- Proven ability to manage competing priorities and responsibilities.
- Excellent organizational and strong problem solving skills.
- Excellent facilitation, presentation and negotiation skills.
- Ability to work with and manage interdisciplinary and multicultural teams.
- Knowledge of modern corporate communications theory and practice.
- Sound capacity building skills.
- Ability to establish, nurture, lead and care for teams.
- Good knowledge of fund raising and ability to leverage existing resources well.

Other skills:
Proficiency in MS Office.
Experience:
Essential: At least ten years of relevant experience at national and international levels. Experience in dealing with public information in health programmes and with focus on health communication and advocacy and in the development of material for mass media and policy makers.

Desirable: Experience in WHO or another UN organization is highly desirable as well as experience working on global public health issues and working in a developing or emerging economy.
Languages:
Excellent knowledge of both Arabic and English. Working knowledge of French is an asset.
Additional Information:
- Applicants are kindly requested to pay attention to the screening questions as they will be used to screen out unqualified candidates.
- Only qualified applicants with the relevant experience will be considered.
- A written test/presentation and interviews will be used as a form of screening. The written test might be used as an eliminatory tool.
- Other similar positions at the same level may be filled from this vacancy notice (this could be the base for rosters).
- Interviews will include competency-based questions.
Annual salary: (Net of tax)
USD 80734.00 at single rate
USD 86904.00 with primary dependants
Post Adjustment: 36.5 % of the above figure(s). This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.

This vacancy notice may be used to fill other similar positions at the same grade level.

A written test and interviews may be used as a form of screening

Online applications are strongly encouraged to enable WHO to store your profile in a permanent database. Please visit WHO's e-Recruitment website at: www.who.int/employment. The system provides instructions for online application procedures.
All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement.

WHO is committed to workforce diversity.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. Only candidates under serious consideration will be contacted.

Vacancy Filled

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