19 October 2017
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The mission of WHO is the attainment by all peoples of the highest possible level of health.
Vacancy Notice No: HQ/13/GMG/FT364
Title: Senior Human Resources Administrators/Executives (several positions)
Grade: G6
Contract type: Fixed-term Appointment
Duration of contract:  2 years initially
Date: 2 September 2013
Application Deadline: 23 September 2013 Vacancy Filled
Duty Station:  Kuala Lumpur, Malaysia
Organization unit: HQ/GMG General Management (HQ/GMG) /
HQ/GSC Global Service Centre (HQ/GSC)
HQ/GHR - Global Human Resources
The WHO Global Service Centre provides administrative services to all staff and all WHO offices worldwide in respect of human resources, payroll, pension, procurement, accounts payable and support of specific corporate IT applications. The aim of this Centre is to serve as the global platform for the swift and reliable delivery of a comprehensive array of products and services covering all these fields.

The objective of the Global Human Resources (GHR) team is the provision of high quality client-oriented services to all staff and WHO Offices worldwide in respect of Human Resources contract administration in accordance with established Service Level Agreements. GHR focuses on the execution of HR transactional services on a global scale with the aim to provide reliable, efficient, and consistent services as a one-stop-shop for all staff in WHO.
Description of duties:
The incumbent works on the basis of general instructions, precedents, following WHO or department-specific procedures and practices, rules and regulations and guidance from WHO e-Manual to ensure smooth work flow in the assigned area of work. The incumbent is encouraged to seek guidance for unusual issues. Most of the work is controlled for correctness and appropriateness by the incumbent. Work is reviewed by supervisors for meeting expectations and overall quality; correspondence is signed or cleared by first or second level supervisors. Specific assignments are checked by the first or second level supervisor. The incumbent is relied upon to brief colleagues on specific GHR administrative procedures and practices.

The incumbent reviews and processes GHR transactions as follows:

- Administer appointments of Professional Staff and appointments by Inter-Agency Transfers for all categories of staff;
- Administer extensions of temporary appointments for professional staff, taking into consideration the contract history and administer applicable entitlements accordingly;
- Administer and prepare letters related to Changes in Grade from GS or NPO categories to international professional category;
- Administer and prepare letters related to Reassignments with change in duty stations including reassignments through arrangements of loan or secondments;
- Administer redeployments of staff within a country;
- Review normal and accelerated Within Grade Increase (WIGI) cases when issues are notified by Regions, HQ and other entities and rectify WIGI histories as needed;
- Administer appointment, reassignment and separation related entitlements and review periodical entitlements when required;
- Process end to end leaves without pay (LWOP) or special LWOP, special leaves with full pay, maternity leaves at 50% and sick leaves under insurance cover (SLIC) cases including preparation of relevant letters to staff members;
- Review and prepare documentation for Director, HRD to review requests related to changes in personal status (i.e. recognition of domestic partnerships or same-sex marriages), changes in nationality and changes in recognized place of residence and update GSM records based on Director HRD's decisions;
- Determine eligibility for emergency salary advance requests and approve/reject the transactions in consultation with supervisors;
- Administer separations of staff member and terminal entitlements;
- Process education grant claims independently for full year including transmission of weekly payroll reports to Payroll/GSC;
- Initiate appointment, reassignment and separation related travel requests and RTCs;
- Upload all GHR transactions related supporting documents in the L-Drive for RMS upload;
- Guide G4 and G5 team members in implementing complex GHR transactions in GSM;
- Act as mentor for new staff members and provide appropriate on job training through buddy arrangements;
- Perform other related duties as required or instructed including providing support to other areas of work.
- Completion of secondary school.

- Higher education would be an added advantage.
- Maintains and updates proficiency in the use of modern office technology through of in-house courses, on-the-job training or self-training;
- Studies changes in procedures and practices, rules and regulations with emphasis changes in the human resources rules and their application;
- To be able to brief others and explain procedures.

- Training in or sound knowledge of administrative procedures (i.e. Oracle/GSM);
- Experience in the use of MS Office applications or other software packages and standard office equipment;
- Training in Oracle-based or other ERP systems an asset.

WHO Core competencies:
1. Knowing and managing yourself.
2. Producing results.
3. Fosters integration and team work.
4. Moving forward in a changing environment.
- A minimum of 8 years of relevant experience.

- Relevant experience in WHO is an asset;
- Good knowledge of regulations, procedures and practices of an organization in the UN system;
- Experience in Oracle-based or other ERP systems.
- Excellent knowledge of English both written and spoken to analyse documents and draft correspondence, respond to enquiries and
communicate effectively and courteously.

- Working knowledge of French would be an asset.
Additional Information:
- This vacancy is open to candidates in the local commuting area.
- Only candidates under serious consideration will be contacted.
- Other similar positions at the same level may be filled from this Vacancy Notice.
- A written test may be used for screening purposes.
- The following priority order will be observed in the screening of candidates: 1. WHO staff members (Continuing, Fixed-Term and Temporary appointments), 2. External candidates.
Annual salary: (Net of tax)
MYR59,164/ exempt of income tax at single rate

This vacancy notice may be used to fill other similar positions at the same grade level.

Online applications are strongly encouraged to enable WHO to store your profile in a permanent database. Please visit WHO's e-Recruitment website at: The system provides instructions for online application procedures.
All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement.

WHO is committed to workforce diversity.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. Only candidates under serious consideration will be contacted.

Vacancy Filled

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