24 October 2017
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The mission of WHO is the attainment by all peoples of the highest possible level of health.
Vacancy Notice No: HQ/13/GMG/FT138
Title: HR Officer
Grade: P3
Contract type: Fixed-term Appointment
Duration of contract:  1 year
Date: 9 April 2013
Application Deadline: 30 April 2013 Vacancy Filled
Duty Station:  Geneva, Switzerland
Organization unit:
The objectives of the Department of Human Resource Management are a sound, well-managed, responsive and efficient organization wide HR programme which supports the work of WHO and its Member States. The Global Learning and Performance Management (PML) unit is responsible for developing policies, tools and frameworks to support the strategic management of the flow of talent through the Organization with the goal of enhancing both individual and team performance; it contributes to improving overall organizational performance and creating a more enabling environment where both managers and staff are engaged in improving performance. This unit is also required to develop the policy framework plus the necessary tools and learning programmes as well as measuring and reporting on the impact of these processes.
Description of duties:
To contribute to the work of the PML Unit under direction of Director HR by:
- Leading the implementation and evaluation of a global framework for learning and performance management across the organization to achieve clearly articulated policies on staff which are owned at all levels of the organization. This is done by using appropriate consultative mechanisms with all levels of staff and is based on best practices;
- Contributing to the development of the overall performance management strategy of WHO, and of policies and procedures for staff development;
- Designing and developing reliable reporting mechanisms for maintaining statistics and records of performance management activities;
- Managing electronic tools for performance management, including provision of training to end/users and providing help/desk support;
- Designing and preparing reports, statistics and position papers on performance management issues for senior management;
- Developing, delivering and facilitating presentations of training and learning matters specifically focused on performance management;
- Maintaining and updating the performance management website, ensuring availability to all WHO staff;
- Liaising with IT to ensure effective functionality of the performance management tool and resolving issues accordingly;
- Maintaining user/guides for performance management;
- Providing information and advice about learning activities to WHO staff;
- Systematically assessing and analysing learning and staff development needs from a variety of information and data sources, using a competency-based approach, and developing targeted training modules addressing the identified areas of needs;
- Carrying out training needs analyses. Designing and developing appropriate learning activities to meet those identified needs;
- Providing advice to managers across WHO on appropriate performance management practices and realistic opportunities to develop these skills based on concrete programme needs, advising on how to translate programme related identified learning needs into practical and relevant learning programmes;
- Contributing to the development of training courses and learning activities in conjunction with external and internal trainers and consultants, including preparation of materials and evaluation of activities;
- Counselling and mediating potential or ongoing disputes between staff members and supervisors regarding performance related matters;
- Carrying out training administration using the WHO learning management system;
- Contributing to the development of the eLearning through working with technical units to design learning material for WHO staff members;
- Becoming familiar with the WHO eLearning platform;
- Developing project budgets, contracts and monitor implementation and spending of unit resources;
- Keeping abreast of research and knowledge on trends in work - place based learning, staff development and career development;
- Collaborating with other international organizations, professional service providers, non-profit organizations and private corporate entities in pursuance of best practice approaches to corporate learning and performance management strategies and ensure that content, approach and expected outcome reflect latest standards;
- Supervising staff in PML team as required;
- Other duties as required.
University degree in human resource management, public or business administration or other related area. *For WHO staff please see e-manual III.4.1, para 220.
A qualification in training or coaching.
Good knowledge of staff development theory and practice, high level of oral and written communication, particularly to give effective presentations; good negotiation skills; ability to work effectively in a team; knowledge and experience with range of knowledge management and learning technologies; ability to work effectively in environment of cultural diversity, high level of initiative and engagement; good computer skills; GSM proficiency.
WHO Competencies:
*1. Communicating in a credible and effective way
*2. Fostering integration and teamwork
*3. Producing results
4. Moving forward in a changing environment
5. Setting an example.
A minimum of 5 years' experience in the areas of staff development, Human Resources Management, career development or related field in an international setting.
Knowledge of UN system. Familiarity with electronic performance management tools.
Expert knowledge of English or French with intermediate knowledge of the other language are required.
Additional Information:
The following priority order will be observed in the screening of candidates: 1. WHO staff members (Continuing, Fixed-term and Temporary appointments), 2. External candidates. A written test may be used for screening purposes. Other similar positions at the same level may be filled from this vacancy notice. This vacancy is published in English only.
Annual salary: (Net of tax)
USD 56'018 at single rate
USD 60'013 with primary dependants
Post Adjustment: 103.3 % of the above figure(s). This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.

This vacancy notice may be used to fill other similar positions at the same grade level.

Online applications are strongly encouraged to enable WHO to store your profile in a permanent database. Please visit WHO's e-Recruitment website at: The system provides instructions for online application procedures.
All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement.

WHO is committed to workforce diversity.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. Only candidates under serious consideration will be contacted.

Vacancy Filled

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