EVALUATION TECHNICIAN I (PAHO/13/FT58)

24 August 2016
 
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Vacancy Notice No: PAHO/13/FT58
 
Title: Evaluation Technician I
 
Grade: G6
 
Contract type: Fixed-term Appointment
 
Duration of contract:  One year, first year probationary period*- POST OF LIMITED DURATION
 
Date: 12 February 2013
 
Application Deadline: 4 March 2013 Vacancy Filled
 
Duty Station:  Washington, D.C., United States of America
 
Organization unit: AM Americas (AM) /
AMRO Americas Regional Office (AM/RGO)
Office of Internal Oversight and Evaluation Services (IES)
 
OBJECTIVES OF THE PROGRAMME :
The mission of the Office of Internal Oversight and Evaluation Services (IES) is to provide independent, objective assurance and advisory services to the Director of PAHO designed to add value to and improve PAHO's operations. IES helps PAHO to accomplish its objectives by bringing a systematic, disciplined approach to evaluating and improving the effectiveness of processes for risk management, control, and governance. IES provides internal oversight functions including internal audit, inspection, evaluation and financial and operations investigation.
Description of duties:
Under the general supervision of the Auditor General, Office of Internal Oversight and Evaluation Services (IES), and the direct supervision of the Senior Advisor, Evaluation, (IES/EV), the incumbent is responsible for, but not necessarily limited to the following duties:

a) Provide administrative support to the Evaluation team; conduct background research for evaluation assignments; collect relevant internal and external information; prepare desk reviews, meeting reports for evaluations based on a review of documents; maintain database for specialized work methodologies; assist in the application of evaluation quantitative and qualitative data collection and analysis tools, techniques and approaches;
b) Provide administrative support for the planning and preparation of evaluation missions; provide logistical support for evaluation missions to be conducted by staff members and consultants;
c) Assist in monitoring the implementation status of evaluation recommendations; develop and maintain the evaluation IES recommendations database, ensuring that it is accurate and fully up-to-date; communicate regularly with colleagues in the Organization to both gather and disseminate information on the implementation status of recommendations;
d) Collaborate in the identification and synthesis of good practices and lessons learned based on evaluations undertaken in IES and other organizations; assist in the monitoring of the management response and follow up on evaluations and provide support in the effective and efficient management of evaluation budgets;
e) Contribute to the preparation and issuance of evaluation reports; proof-read draft and final evaluation reports to ensure suitable formatting, and grammatical and technical accuracy; responsible for the distribution of draft and final evaluation reports;
f) Develop and maintain up-to-date records on resources used related to evaluation projects; keep track of evaluation related activities through the use of latest technological tools or software used for this type of activities, such as online surveys, etc.;
g) Arrange appointments and maintain the evaluation activity calendar, handle confidential and sensitive matters with great discretion; prepare agendas and other materials;
h) Review incoming correspondence which requires action from the evaluation team; review it for substance, identify urgent matters and ensure that these are handled expeditiously; gather necessary background documentation for correspondence requiring action by the Auditor General and/or the Senior Advisor, Evaluations; make recommendations regarding the appropriate action to be taken; monitor that deadlines for responses are met; follow up with relevant entities on the submission of reports and correspondences;
i) Assist colleagues in IES with ad-hoc queries: provide administrative support for ad-hoc queries on evaluation matters that may arise within IES;
j) Serve as back-up for other administrative support positions in the Office;
k) Perform other related functions, as assigned.
REQUIRED QUALIFICATIONS
Education:
High school diploma with formal training in the administrative or commercial field.
Skills:
Key Behavioral Competencies
-- Intrainstitutional Action: Acts in a manner that is consistent with the policies the organization must operate within. Consistently conducts oneself in accordance with the Standards of Conduct for the International Civil Service. Conducts in a manner that reflects a behavior that is fair, consistent and equitable. Behaves consistently in accordance with the Code of Ethics of the Organization.
-- Analysis, Synthesis, and Forecasting: Seeks and supports the gathering of information and searches relevant information that helps in the analysis and in the identification of actions, as determined by management. Is capable of understanding ideas, facts and situations, dividing them in small parts and identifying their implications. Is capable of anticipating the implications of an analyzed situation at least one month ahead.
-- Information Management: Verifies that relevant information is obtained, processed, selected, and disseminated in area of work. Acquires the training to utilize technologies for processing information relative to the area of work in a logical and organized manner, which facilitates the dissemination of information, resulting in information that is consistent, valid and accurate. Keeps abreast of latest technologies for processing the information relevant to the area of work, and weighs its advantages/disadvantages.
-- Service Orientation: Follows through on the client inquiries, requests and complaints. Keeps client up-to-date about progress of projects. Monitors client satisfaction.
-- Accountability: Accurately and objectively provides information, as required, on one's activities. Prepares accurate and objective reports on one's activities and partial/final results. Can account for each of the specific tasks of one's work.
-- Communication: Establishes and proactively engages in productive dialogues in one's work inside and outside the Organization, and assists in the building of consensus. Seeks to share information with others within the organization, both face to face and through communication and information technology systems as appropriate.
-- Teamwork: Builds and maintains mutually beneficial productive interpersonal relationships based on trust, within the Organization. Participates willingly, supports team decisions, is a "good team player", does his or her share of the work.
-- Administrative support for technical cooperation interventions: Searches for and furnishes relevant information about resource allocation and deadlines, potential critical points, risks and benefits, and other related aspects of available options to provide support for the technical cooperation teams.

Technical Expertise
-- Knowledge of standards, practices, methods and techniques for conducting evaluation exercises or similar functions.
-- Ability to research and organize technical information and to write or summarize texts in a clear, concise and grammatically correct manner.
-- Ability to write/originate routine and non-routine correspondence and reports in English and Spanish.
-- Ability to prepare working translations.
-- Ability to plan, organize, coordinate and carry out administrative processes such as: meetings, recruitment of staff, personnel matters, preparation of formal publications, budget and expenditures records, acquisition of supplies.
-- Ability to research, analyze and organize information in order to prepare charts, graphics, reports, etc.
-- Ability to coordinate, monitor and control technical/administrative services affecting several projects and involving the allocation of work, developing/adjusting operational procedures, evaluating priorities, coordinating and supporting internal day-to-day activities,

IT Skills
Demonstrated ability to effectively use a computer and utilize software programs such as Microsoft Office Word, Excel, PowerPoint and Outlook. Other IT skills and knowledge of other software programs such as Visio, Microsoft SharePoint and Project would be an asset.
Experience:
Essential: Six years of progressively responsible administrative work experience, including experience in statistical reporting or four years of experience administrative work experience, including experience in statistical reporting, and one year of college or university level courses towards a declared major/minor in a social science, or two years of experience administrative work experience, including experience in statistical reporting, and two years of college or university level courses towards a declared major/minor in a social science.
Desirable: Experience in the use of main software for communication and surveys analysis would be an asset.
Languages:
Very good knowledge of English and Spanish.
Additional Information:
*Subject to the availability of funds and contingent on satisfactory performance, the contract may be extended for an additional period.

ALL APPLICANTS ARE REQUIRED TO COMPLETE AN ON-LINE PERSONAL HISTORY FORM TO BE CONSIDERED FOR THIS POST.

ADMINISTRATIVE/SUPPORT POSITIONS IN WASHINGTON, D.C. ARE OPEN TO WASHINGTON, D.C. METROPOLITAN AREA RESIDENTS ONLY. CANDIDATES MUST HOLD PERMANENT RESIDENCY (US CITIZENSHIP OR PERMANENT RESIDENT ALIEN CARD/GREEN CARD).

CANDIDATES WILL BE CONTACTED ONLY IF THEY ARE UNDER SERIOUS CONSIDERATION. A WRITTEN TEST AND/OR INTERVIEW WILL BE HELD FOR THIS POST. THE POST DESCRIPTION IS THE OFFICIAL DOCUMENTATION FOR ORGANIZATIONAL PURPOSES.

THIS VACANCY MAY BE USED TO FILL OTHER POSITIONS IN THE ORGANIZATION THAT MAY BECOME VACANT AT A LATER DATE, AND WHICH HAVE SIMILAR REQUIREMENTS AND DUTIES AS THE ONES STATED IN THIS NOTICE.

Annual salary: (Net of tax)
US$ 48,859.00 at single rate
US$ 48,859.00 with primary dependants

This vacancy notice may be used to fill other similar positions at the same grade level.

Online applications are strongly encouraged to enable WHO to store your profile in a permanent database. Please visit WHO's e-Recruitment website at: www.who.int/employment. The system provides instructions for online application procedures.
All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement.

WHO is committed to workforce diversity.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. Only candidates under serious consideration will be contacted.

Vacancy Filled

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