26 September 2017
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The mission of WHO is the attainment by all peoples of the highest possible level of health.
Vacancy Notice No: HQ/13/IER/TA20
Title: Technical Officer
Grade: P3
Contract type: Temporary appointment
Duration of contract:  12 months
Date: 18 February 2013
Application Deadline: 11 March 2013 Vacancy Filled
Duty Station:  Geneva, Switzerland
Organization unit:
KMS is a department in the Information, Evidence and Research cluster at the World Health Organization (WHO). The mission of the Department of Knowledge Management and Sharing (KMS), which contains WHO Press, is to help bridge the know-do gap in health, through access to health information, knowledge translation and entrepreneurship, sharing experiential knowledge, and leveraging e-health.
Description of duties:
1. Support the work on the implementation of the Multilingualism Plan of Action in close coordination with the coordinator of multilingualism, including:
- Analyse the broad range of activities related to the multilingualism plan of action, seeking out and identifying the critical areas for policy and guidelines consolidation across the Organization, as well as with Regional and Country offices.
- Prepare a progress report for the World Health Assembly on the implementation of critical performance measures necessary to maintain delivery targets. Prepare presentations and draft executive briefings as required.
- Coordinate follow-ups with Member state delegations, multilingualism regional focal points and related departments of the Organization regarding priorities for the translation of WHO publications into official languages. Prepare briefing documents and proposals for discussion at meetings and conduct follow-up correspondence.
2. Develop WHO Press digital distribution strategy, including:
- Oversee the management of the digital asset management platform, including the relationship with the service supplier. Work closely with the sales team to ensure that the platform is used effectively.
- Oversee the development of WHO Press eBook Collections and other electronic products, including strategy, pricing, defining roles and responsibilities and managing the relationships with external service suppliers.
3. Collaborate to the development of training course and intranet guidance on producing accessible information for WHO staff, including:
- Assist in designing and developing the training course and materials and ensure that the training meets the requirements of the Global Learning programme.
- Deliver the training courses to staff at Headquarters and train trainers in Regional Offices.
- Develop e-learning version of the course to be made available to all staff.
- Assist in promoting visibility and awareness of the importance of accessible information across WHO.
4. Assist the Coordinator WHO Press with organising the Global Health History seminars, including liaison with speakers, preparation of promotional materials, operating webinar software and managing participant access and questions.
5. Develop and maintain the internet and intranet websites for WHO Press initiatives including multilingualism and accessible information.
Essential: University degree* in a field relevant to the position. (* For WHO staff please see e-manual III.4.1, para 220.)
Desirable: A post-graduate degree in a health or communications related field would be an asset.
- Understanding of the critical areas for developing and implementing a policy on multilingualism and how these can be implemented across an international organizational structure;
- In-depth knowledge regarding the organization and distribution of digital assets, different publishing file formats and strategies for pricing and promoting eBooks in the marketplace;
- Advanced knowledge of how published information can be made accessible for people with visual impairment or learning disabilities;
- Ability to convey complex ideas in a clear, direct, and lively style;
- Analytical and writing skills to identify critical issues and prepare a variety of documents and briefing materials;
- Demonstrated organizational skills and abilities in time management and negotiation with all levels of an organization;
- Proven practicality to guide and monitor activities of teams involved in projects;
- Ability to work within and contribute to a team and to produce results under pressure and tight deadlines.
- Good communication skills, both oral and written.
- Proficient in using publishing software such as Adobe InDesign, Photoshop and Acrobat.
- Proficient in using e-learning software such as Adobe Captivate and e-learning platforms.
- Proficient in using content management systems for internet/intranet and webinar software as an administrator.
WHO Competencies:
1. Respecting and promoting individual and cultural differences,
2. Communicating in a credible and effective way,
3. Fostering integration and teamwork, and
4. Moving forward in a changing environment.
Essential: At least five years experience in a publishing environment, out of which at least three years at the international level, working for an international organization or international NGO. Experience working in a multilingual environment. Experience working in digital publishing.
Excellent knowledge of English and a working knowledge of French required.
Additional Information:
The following priority order will be observed in the screening of candidates: 1. WHO staff members (Continuing, Fixed-term and Temporary appointments) and 2. External candidates.

Other similar positions at the same level may be filled from this vacancy notice.

This vacancy is published in English only.
Annual salary: (Net of tax)
US$56,091 at single rate
US$60,091 with primary dependants
Post Adjustment: 103.3 % of the above figure(s). This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.

This vacancy notice may be used to fill other similar positions at the same grade level.

A written test may be used as a form of screening

Online applications are strongly encouraged to enable WHO to store your profile in a permanent database. Please visit WHO's e-Recruitment website at: The system provides instructions for online application procedures.
All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement.

WHO is committed to workforce diversity.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. Only candidates under serious consideration will be contacted.

Vacancy Filled

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