17 October 2017
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The mission of WHO is the attainment by all peoples of the highest possible level of health.
Vacancy Notice No: HQ/12/DCO/FT506
Title: Communications Officer
Grade: P3
Contract type: Fixed-term Appointment
Duration of contract:  1 year
Date: 28 December 2012
Application Deadline: 17 January 2013 Vacancy declared unsuccessful
Duty Station:  Geneva, Switzerland
Organization unit: HQ/DCO Department of Communications (HQ/DCO) /
HQ/FPE Flagship Communications (HQ/FPE)
The Department of Communications (DCO) objectives are to:
- ensure timely production and dissemination of high quality public information on longstanding and emerging public health issues through various platforms (print, web, broadcast, social media etc) and in multiple languages;
- define and promote a consistent corporate identity for WHO internally and externally;
- create a 21st century "culture of communications" at WHO by strengthening capacity at every level;
- contribute to managing WHO's reputation by monitoring public opinion and concerns, and responding to them strategically;
- and lead the strategic communications response to epidemics and pandemics, public health emergencies and for the health aspects of humanitarian crises.
Description of duties:
- Coordinate communications capacity building and training programme In close consultation with team Coordinator, Staff development and learning team, regional focal points for communications and for staff development, manage the global training programme to enhance staff communications capacity;
- Establish a system to regularly review learning needs of HQ, regional office and country office staff;
- Ensure existing teaching modules are updated as needed and new modules are developed according to identified gaps;
- Develop a schedule of training in close consultation with regional offices and HQ and oversee their implementation;
- Organize training of trainers, run refresher courses for existing trainers and manage the pool of internal and external trainers who can be deployed as needed;
- Develop and nurture a network of experts, institutes and consultants who can support the training programme and oversee their work during collaborations;
- Monitor and evaluate the outcomes of the communications training programme and explore ways to link training to performance management and assessment;
- Assist with the development of funding proposal as needed and help the team Coordinator to mobilize resources needed for training and project management as needed;
- Coordinate the development of learning material, resources, references and tools;
- Facilitate trainings when needed and act as a resource person;
- In close consultation with the team Coordinator, organize the department's contributions for corporate learning events such as induction briefings for HQ staff and for Heads of WHO Country offices;
- Coordinate department input for briefings for special groups of visitors as needed;
- Focal point for cluster/department;
- Act as the liaison between technical departments as assigned, and the central communications team,
regularly attending departmental meetings;
- Proactively keep abreast of success stories and upcoming events and other potentially significant developments in the departments covered. This could range from the launch of new guidelines, to announcement of scientific findings and other topics or issues that are important to or affect the reputation of the Organization;
- Keep up to date on latest public health developments in the area of work assigned to as focal point;
- Ensure communications plans and strategies are developed for events as needed;
- Ensure that talking points and written products are created and oversee clearance process;
- Contribute to the writing products for the cluster and/or department as needed;
- Work with technical staff in departments/clusters to identify success stories and other content that could be developed for both off- and online dissemination;
- Contribute to communications surge capacity;
- Work as part of WHO emergency communications teams as needed during humanitarian or public health emergencies and be deployed to the field as needed;
- Other duties as required.
University degree in communications, training in adult learning, teaching.
Training or experience in public health is an advantage.
*For WHO staff please see e-manual III.4.1, para 220.
Excellent communications and warm and engaging interpersonal skills. Impeccable organizational and coordination skills. Excellent knowledge of adult learning theory and practice, learning material
development, and learning evaluation. Excellent facilitation skills. Ability to communicate with respect and tact. Ability to work with interdisciplinary and multicultural teams. Ability to use electronic databases and other work flow management tools and platforms. Ability to establish and nurture teams for key projects. Good understanding of project management. Ability to write funding proposals Knowledge of WHO structure and function at the three levels of the Organization. Microsoft office; Standard administrative software; Project planning software and knowledge of online training tools.
WHO Competencies
*1. Communicating in a credible and effective way
*2. Producing results
*3. Moving forward in a changing environment
4. Creating an empowering and motivating environment.
At least 5 years' experience essential in communications and adult learning.
Experience in managing projects, especially in international settings an asset.
Excellent knowledge of English and working knowledge of French required.
Additional Information:
A written test may be used for screening purposes. Other similar positions at the same level may be filled from this vacancy notice. This vacancy is published in English only. The following priority order will be observed in the screening of candidates: 1. WHO staff members (Continuing, Fixed-term and Temporary appointments), 2. External candidates.
Annual salary: (Net of tax)
USD 56 018 at single rate
USD 60 013 with primary dependants
Post Adjustment: 100.2 % of the above figure(s). This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.

This vacancy notice may be used to fill other similar positions at the same grade level.

Online applications are strongly encouraged to enable WHO to store your profile in a permanent database. Please visit WHO's e-Recruitment website at: The system provides instructions for online application procedures.
All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement.

WHO is committed to workforce diversity.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. Only candidates under serious consideration will be contacted.

Vacancy declared unsuccessful

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