19 October 2017
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The mission of WHO is the attainment by all peoples of the highest possible level of health.
Vacancy Notice No: HQ/12/ERM/TA115
Title: Technical Officer
Grade: P4
Contract type: Temporary appointment
Duration of contract:  12 months
Date: 29 October 2012
Application Deadline: 19 November 2012 Vacancy Filled
Duty Station:  Geneva, Switzerland
Organization unit: HQ/ERM Emergency Risk Management and Humanitarian Response (HQ/ERM) /
HQ/SCT Surge and Crisis Support Team (HQ/SCT)
The objectives of the Emergency Risk Management department (EMR) are to reduce the health consequences of emergencies, disasters, crises and conflicts and minimize their social and economic impact. Within ERM, the Surge & Crisis Support Unit (SCT) is responsible for facilitating institutional readiness and business continuity planning in the context of emergency risk management and providing appropriate and timely support to Regional Offices, country offices and Health Cluster Partners in the context of acute onset disasters/crises and protracted emergencies. This Unit also contributes to ERM's work on humanitarian health strategies and policies. Within the framework of the humanitarian reforms, WHO is the lead agency of the health cluster. The role of the Global Health cluster is to develop, through a collaborative effort with all cluster partners, global guidance, standards, tools and resources to inform, enhance and facilitate the implementation of the cluster at the country level as well as to improve surge capacity, access to trained technical expertise and material stockpiles to enhance its operability. In this context, the primary responsibilities of the SCT unit are to manage the department's work to ensure institutional readiness for health action in humanitarian crises globally and to support Regional Offices and Health Cluster partners in acute and protracted emergencies through the rapid deployment of technical, financial, logistical and material support as required.
Description of duties:
1. Develop and implement in collaboration with regional offices, an Organization-wide human resources surge policy and strategy in humanitarian emergency response, facilitating and standardizing inter-regional mechanisms for rapid deployment of surge teams, and defining team compositions, functions and TORs; collaborate with other relevant clusters for this purpose (especially HSE i.e. Health Security and Environment).
2. Manage the Department's work in the identification, training, management, and deployment of HQ human resources as part of surge teams within 72-hours of grading in Grade 3 (and potentially Grade 2) emergencies; collaborate with relevant WHO/Geneva departments/clusters for this purpose (especially Global Capacities, Alert and Response i.e. HSE/GCR).
3. Provide direct guidance and assistance to WHO regional offices in the institution-wide identification, training, management and deployment of surge teams.
4. Provide guidance to Global Health Cluster (GHC) partners to develop a surge model for the deployment of pre-qualified GHC staff in Health Cluster functions in Grade 3 (and potentially Grade 2) emergencies.
5. Conduct, and maintain up-to-date, a mapping of Organization-wide human resources (various expertise, skills, languages) for potential deployment in acute and protracted humanitarian emergencies, as well as in emergency risk management work; collaborate with relevant ROs and WHO/Geneva departments/clusters for this purpose (esp. HSE/GCR and other key technical depts).
6. Develop best practice guidelines and procedures for staff management before, during, and after deployments, including effective and rapid screening of candidates for rapid deployment, and ongoing support to deployed staff.
7. Develop and manage mechanisms to facilitate the rapid identification and phased deployment of potential secondees and external candidates from other UN organizations/agencies, emergency services of Member States, Global Health Cluster partners, non-GHC partners, other appropriate organizations, as well as independent consultants; collaborate with relevant ROs and WHO/Geneva departments/clusters for this purpose (esp. HSE/GCR and Polio i.e. PEC/POL).
8. In close cooperation with the Human Resources and Legal departments, create and maintain model Memoranda/Letters of Understanding (MoU, LoU), Stand-By Agreements, and contracts with external collaborators and individuals to facilitate rapid human resource mobilizations for emergencies.
9. Work with appropriate WHO's Human Resources department and other relevant departments/units (incl. Health and Medical Services) to resolve specific administrative and/or operational matters associated with this HR surge capacity.
10. Backstop WHO Regional and Country Offices and the GHC on relevant HR issues in the context of acute and protracted humanitarian emergencies and Country Office readiness and contingency planning.
11. Provide regular reporting on WHO human resources surge capacity activities, including relevant support if/when needed to Regional and Country Offices and PEC Units for resource mobilization.
12. Maintain relevant aspects of the Organization-wide emergency standard operating procedures.
13. Provide back-up operations support to Regional and Country Offices, as part of the Emergency Support Team in acute emergencies; collaborate with relevant ERM units and other WHO/Geneva departments/clusters for this purpose (esp. HSE/GCR).
14. Provide back-up assistance to WHO regional and country offices and other key Global Clusters on logistics for health in the context of acute and protracted humanitarian emergencies.
15. Propose and help establish mechanisms to enhance the active participation of WHO staff outside of the department and PEC cluster in acute and protracted emergencies.
16. Assist in activities to ensure WHO/Geneva readiness.
17. Assist the Coordinator in fulfilling the SCS Unit's mandate and undertake other duties as assigned.
Essential: Advanced university degree in disaster or emergency management, humanitarian assistance, or related areas.
Desirable: Training in human resources surge capacity development, emergency operations management, or emergency logistics.
Capacity to negotiate across multiple teams and agencies to common purpose. Ability to work in multi-cultural and multi-disciplinary environments. Knowledge of the UN and humanitarian systems and processes, including UN reform, Inter-Agency Standing Committee (IASC) processes and the Cluster Approach. Knowledge of international humanitarian architecture and leading issues in humanitarian health. Proven team player. Proven capacity to lead and deliver on deadlines during periods of intense stress and activity. Demonstrated capacity to organize, monitor and synthesize information quickly and concisely. Excellent interpersonal and communications skills with solid writing and editing experience and ability. Strong strategic thinking, with the ability to quickly comprehend strategic and tactical objectives and to formulate plans to address challenges/risks.
1. Producing results
*2. Building and promoting partnerships across the organization and beyond
*3. Communicating in a credible and effective way
4. Fostering integration and teamwork
5. Ensuring the effective use of resources
Essential: At least 7 years of relevant experience and successful track record at national and international levels in emergency readiness and response (especially human resources surge capacity development and emergency operations management), including at least 3 years in relevant international position(s) in UN and partner agencies. Experience in developing and implementing organizational surge policies and strategies. Humanitarian operations experience in settings of acute onset disasters/crises and protracted emergencies. Relevant experience in interagency collaboration.
Desirable: Relevant work experience in WHO and/or other UN agencies; experience working in relevant nongovernmental or humanitarian organizations and global clusters. Experience with use of various mechanisms for deployment (LOUs, MOUs, stand-by partnerships etc.). Proven experience in emergency readiness and response in the field or at global level including business continuity planning, contingency and operational planning, managing emergency logistics operations.
Experience with proposal development and budgeting related to emergency operations, surge/staffing, and logistics/supplies.
Excellent knowledge of English and a working knowledge of French required.
Additional Information:
A written test may be used for screening purposes.

Other similar positions at the same level may be filled from this vacancy notice.

This vacancy is published in English only.

Priority to be given to internal candidates.
Annual salary: (Net of tax)
US$67,483 at single rate
US$72,467 with primary dependants
Post Adjustment: 97.7 % of the above figure(s). This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.

This vacancy notice may be used to fill other similar positions at the same grade level.

A written test and interviews may be used as a form of screening

Online applications are strongly encouraged to enable WHO to store your profile in a permanent database. Please visit WHO's e-Recruitment website at: The system provides instructions for online application procedures.
All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement.

WHO is committed to workforce diversity.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. Only candidates under serious consideration will be contacted.

Vacancy Filled

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